Business Details
37 Years
experience
Emergency
services
Expert Property Management Services in Cary, NC
At Henry Property Management, we have dedicated ourselves to redefining property management excellence in Wake County since 1989. Our team brings decades of combined experience in residential property management, specializing in comprehensive services that include tenant placement, maintenance coordination, and financial reporting. We leverage a proprietary tenant scoring system that has reduced evictions to under 1% annually, ensuring quality tenant placements. Our 24/7 maintenance support and transparent owner portal provide unparalleled convenience for property owners. With a proven 30-day lease guarantee and satisfaction pledge, we demonstrate our commitment to accountability and client success. Our seasoned professionals, including industry-recognized leaders like founder Debbie Henry, combine local market expertise with national standards of excellence.Through innovative approaches like time-of-year rental adjustments and MLS integration, we maximize property value for owners. Our dedication to ethical practices is reflected in our no-markup maintenance policy and transparent financial reporting. As active community members deeply invested in Wake County, we maintain strong relationships with licensed contractors and industry partners. Our comprehensive services extend from initial market analysis to year-end tax preparation, ensuring seamless property management experiences. With a track record of industry leadership and educational contributions, we continue to set benchmarks for professional property management in North Carolina.
Services
Full Service Management
Leasing Assistance
Tenant Screening
Maintenance Services
Eviction Rescue
Details
- Year established: 1989
Highlights and features
- We guarantee quality tenant placement within 30 days or waive first two months of management fees
- Our proprietary tenant scoring system reduces evictions to under 1% annually
- No markup on maintenance repairs ensures cost transparency for property owners
- 24/7 owner portal provides real-time access to property management information
- Satisfaction pledge allows contract termination with 30 days written notice
Services
Full Service Management
Our full-service property management handles every aspect of rental property operations. From tenant screening and lease execution to maintenance coordination and financial reporting, we provide end-to-end solutions for property owners. Our services include market analysis for optimal pricing, MLS listing exposure, and 24/7 maintenance support through licensed vendors.
Leasing Assistance
This service focuses on marketing properties and placing qualified tenants. We conduct professional showings, perform comprehensive tenant screening with credit checks and criminal background verification, and negotiate lease terms tailored to owners' financial goals while maintaining compliance with landlord-tenant laws.
Tenant Screening
Our proprietary tenant scoring system evaluates applicants across multiple criteria including credit history, employment verification, and criminal background checks. This comprehensive approach helps identify the most qualified tenants while maintaining legal compliance and reducing eviction risks to under 1% annually.
Maintenance Services
We coordinate all property maintenance needs with licensed contractors, providing 24/7 emergency response capabilities. Our no-markup policy ensures owners pay only vendor costs, while our local vendor network guarantees priority scheduling and competitive pricing for all repair services.
Eviction Rescue
For non-paying tenants, we provide eviction guidance and legal coordination. Full-service clients receive attorney representation at discounted rates, while leasing assistance clients get procedural guidance. Our 'No Pay, No Stay' policy ensures swift resolution while protecting owners' legal rights throughout the eviction process.
People
Betsy Dilling
Branch Manager
With over 35 years of property management experience, Betsy leads our Cary operations. A licensed NC Real Estate Broker, she specializes in upscale residential management and brings extensive local market expertise to our clients.
Denise Fisher
Showing Agent
Denise coordinates property showings with expertise developed through 21 years in North Carolina real estate. Her client-focused approach ensures smooth property transitions and personalized tenant placement solutions for property owners.
Erin Pica
Accounting
As our accounting specialist, Erin manages financial operations with 20 years of bookkeeping experience. A Quickbooks pro, she ensures accurate financial reporting and maintains our transparent payment processes for property owners.
Jenna Lieberman
Property Manager
Jenna oversees property management operations with a NC Real Estate License and hospitality industry experience. She coordinates daily property activities while maintaining our high standards for tenant and owner satisfaction.
Alexis Williams
Property Manager
Alexis brings 9 years of property management experience to our team. With expertise in both single and multifamily properties, she focuses on delivering exceptional customer service to both tenants and property owners.
Questions
What areas do you service?
We specialize in Wake County properties including Cary, Apex, Holly Springs, Fuquay-Varina, Morrisville, and Raleigh.
How do you screen tenants?
Our proprietary scoring system evaluates credit reports, employment verification, criminal background checks, and rental history for all applicants.
What's your 30-day lease guarantee?
If we can't lease your property in 30 days, you receive two months free management fees (terms apply).
Do you offer 24/7 maintenance support?
Yes, we provide 24/7 emergency maintenance coordination through our network of licensed contractors.
Can I access my property information online?
Our owner portal provides 24/7 access to financial statements, maintenance records, and property documentation.
What's included in full-service management?
Full-service includes tenant placement, maintenance coordination, financial reporting, lease management, and year-end tax preparation.
