Business Details
37 Years
experience
Emergency
services
Your Trusted Property Management Partner in Asheville, NC
Since 1989, Kropf Real Estate Management has been dedicated to redefining property management through transparent communication and unwavering commitment to both property owners and tenants. Our specialized focus on long-term rental management allows us to deliver tailored solutions, whether our clients reside locally or internationally. We treat every property under our care as if it were our own, ensuring meticulous maintenance and cost-effective repairs through a trusted network of subcontractors.Our philosophy centers on fostering mutual respect between owners, tenants, and managers, which has solidified our reputation as Asheville's premier property management firm. With over three decades of experience, we continue to streamline the rental process amid evolving regulations, prioritizing clarity and ease for all parties involved.
Services
Property Management
Tenant Screening
Rent Collection
Maintenance Services
Lease Preparation
Monthly Reporting
Advertising
Tenant Communication
Property Inspections
Vendor Coordination
Details
- Year established: 1989
Highlights and features
- We specialize exclusively in long-term rental property management since 1989.
- Our customized services cater to property owners regardless of their location.
- We maintain properties as if they were our own with trusted subcontractors.
- Our tenant screening process ensures reliable, responsible renters for owners.
- We guarantee prompt resolution of maintenance issues within 1-2 days.
What people say
Highest quality services
Best we've had
Worked with a professional
Prompt repairs
Transparent communication
Services
Property Management
We provide comprehensive property management for long-term rentals, including maintenance coordination, rent collection, and tenant communication. Our services ensure properties remain well-maintained while maximizing owner returns. With over 30 years of experience, we prioritize transparency and efficiency in every aspect of management.
Tenant Screening
Our rigorous tenant screening process includes background checks, credit assessments, and reference verification to ensure reliable renters. This protects property owners' investments while fostering stable tenancies. We focus on matching tenants' needs with suitable properties for long-term satisfaction.
Maintenance Services
We offer prompt maintenance and repair services through a network of trusted subcontractors. Emergency repairs are completed within 1-2 days, ensuring tenant comfort and property value preservation. Our cost-effective solutions maintain high standards across all managed properties.
Lease Preparation
We create customized lease agreements compliant with current regulations, covering tenant responsibilities and property rules. Our contracts protect owners' interests while ensuring clarity for tenants. We review and execute agreements to prevent future disputes.
Monthly Reporting
Owners receive detailed monthly income/expense reports and annual summaries for tax purposes. Our transparent reporting includes rent payments, maintenance costs, and mortgage/insurance disbursements. This ensures complete financial visibility for property owners.
People
Dana Kropf
Founder
Founded the company in 1989 with a vision for improved property owner-tenant communication. Transformed the business from sole proprietorship to corporation while maintaining core values of transparency and mutual respect in property management.
Denise Kropf
Property Manager
Joined in 1995, expanding services while maintaining personalized tenant relations. Recognized for professionalism in assisting out-of-state relocations and resolving maintenance issues promptly, ensuring high tenant satisfaction and owner confidence.
Questions
What areas do you manage properties in?
We specialize in Asheville and surrounding areas including Arden, Kenilworth, and West Asheville.
How quickly are maintenance requests addressed?
Emergency repairs are completed within 1-2 days, with non-urgent issues handled promptly.
What tenant screening process do you use?
We conduct background checks, credit assessments, and reference verification to ensure reliable renters.
How do owners receive monthly payments?
Owners receive monthly proceeds checks with detailed income/expense reports via mail.
Can owners live outside the US?
Yes, we provide customized management services for international property owners.
