Experience a Certified difference.at a price that makes sense.
At Liberty Management, we pride ourselves on being the premier choice for San Antonio property management. With over thirty-five years of experience in the industry, we have established a reputation for providing top-notch services to homeowners and investment property owners alike. Our team of certified professionals is dedicated to ensuring that your property is managed with the utmost care and attention to detail.
Our Services
We offer a comprehensive range of services designed to meet the unique needs of our clients. From property marketing and tenant screening to rent collection and maintenance, we handle every aspect of property management with expertise and efficiency. Our services include:
- Property marketing and advertising to attract high-quality tenants
- Thorough tenant screening to ensure the best possible renters for your property
- Rent collection and accounting services to keep your finances in order
- Maintenance and repair services to keep your property in top condition
- Regular property inspections to identify and address any issues
- Tenant relations and communication to ensure a positive experience for all parties
Our Guarantees
At Liberty Management, we stand behind our services with a range of guarantees designed to give you peace of mind. These include:
- Our 24-hour maintenance guarantee, ensuring that any issues are addressed promptly and efficiently
- Our rent guarantee, which ensures that you receive rent payments on time
- Our tenant guarantee, which promises to find you a high-quality tenant quickly
Our Team
Our team of certified professionals is dedicated to providing exceptional service to our clients. With years of experience in the industry, we have the knowledge and expertise to handle every aspect of property management. Our team includes certified property managers, leasing agents, and maintenance technicians who work together to ensure that your property is managed with the utmost care.
Our Mission
Our mission at Liberty Management is to provide exceptional property management services that exceed our clients' expectations. We strive to build long-term relationships with our clients, providing them with personalized service and tailored solutions to meet their unique needs. Whether you're a homeowner or an investment property owner, we're committed to helping you achieve your goals.
Management Issues
Reviews highlighted several issues with Liberty Management's property management services. One reviewer experienced a 12-month lease with no hot water in the guest bathroom for six months, and when repairs were finally made, a large hole was left in the wall for two weeks. Another reviewer mentioned that the company was slow to address maintenance requests, and repairs were often closed without being fixed.
Structural Issues
There were reports of serious foundation issues in the property, leading to doors not closing correctly, water main breaks, and other structural problems. One reviewer mentioned a rat infestation due to unsealed holes in the unit, which the management company failed to address.
Positive Experiences
On the other hand, several reviewers had positive experiences with Liberty Management. They praised the company's customer service, particularly with agents like Mark Fee, Patrick Cassey, and Patty Gonzalez, who provided helpful and efficient assistance with buying and renting properties.
Communication and Support
Reviewers who had positive experiences mentioned that the company was responsive to their needs, with quick replies to maintenance requests and effective solutions to problems.
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