Business Details
Emergency
services
Your Trusted Partner for Property Management Solutions
AO Realty has been dedicated to professional property management across California, Nevada, and Tennessee for over two decades. Our portfolio of 23 multifamily properties reflects our commitment to maintaining high-quality apartment homes and fostering a strong sense of community. We prioritize resident satisfaction through 24-hour maintenance services, flexible lease terms, and convenient online payment options. Our experienced team ensures each property is managed with professionalism and care, offering amenities that promote a well-rounded lifestyle. By implementing unique community programs, we create environments where residents can thrive. Our focus on transparency and exceptional customer service has solidified our reputation as a trusted partner in property management.With regional offices strategically located in key markets, we maintain a local presence while delivering consistent, nationwide standards. Our approach combines operational expertise with a personalized touch, ensuring both property owners and tenants receive tailored solutions. Through continuous investment in property upgrades and resident services, we strive to exceed expectations in every community we manage. This dedication to excellence has made AO Realty a leader in multifamily property management across three states.
Services
Property Management
Online Rent Payment
24/7 Maintenance
Resident Services
Community Amenities
Highlights and features
- We manage 23 multifamily properties across three states with proven expertise
- 24-hour maintenance services for urgent resident needs
- Secure online rent payment system with multiple payment options
- Flexible lease terms accommodating diverse resident requirements
- Community programs promoting resident engagement and satisfaction
What people say
24/7 maintenance
Modern amenities
Responsive staff
Secure payments
Community events
Services
Property Management
AO Realty provides comprehensive property management for multifamily communities. Our services include maintenance coordination, resident relations, and property marketing. We ensure properties maintain high standards through regular inspections and timely repairs while fostering community engagement through organized events and programs.
Online Rent Payment
Residents can make secure rent payments through our integrated online system. Available payment methods include ACH transfers and major credit cards. This platform provides 24/7 access for payments, payment history review, and automated receipt generation while maintaining strict data security protocols.
24/7 Maintenance
Emergency maintenance services are available around the clock for urgent issues. Our system prioritizes safety hazards and property damage prevention. Residents access support through dedicated hotlines with response times tailored to issue severity, ensuring critical problems receive immediate attention after regular business hours.
Resident Services
We offer comprehensive resident support including lease management, insurance assistance, and relocation programs. Our services extend to community amenities maintenance, social event coordination, and personalized communication channels. These offerings aim to enhance living experiences while simplifying property-related interactions for residents.
Community Amenities
Properties feature resort-style amenities including fitness centers, swimming pools, and recreational spaces. Additional offerings vary by location but often include business centers, laundry facilities, and outdoor social areas. These amenities are maintained to high standards to support residents' lifestyle needs and community engagement.
People
Michael Orwitz
President
Michael Orwitz leads AO Realty's strategic direction with extensive real estate experience. He oversees portfolio expansion and operational standards across all managed properties.
Kathleen Olson
CFO
Kathleen Olson manages financial operations with expertise in real estate accounting. She ensures fiscal responsibility while supporting property investment and development initiatives.
Amanda Romero
Director of Operations
Amanda Romero coordinates day-to-day property management activities. Her focus on operational efficiency maintains consistent service quality across all regional offices.
Joni Prasetiyo
Controller
Joni Prasetiyo oversees financial reporting and budget management. She ensures compliance with accounting standards while optimizing financial processes for property operations.
Hank Stone
Director of Legal Affairs
Hank Stone manages legal compliance and contract administration. He ensures all property operations adhere to regulatory requirements while protecting company interests.
Questions
What payment methods do you accept for rent?
We accept ACH transfers, Visa, MasterCard, Discover, and American Express through our secure online portal with applicable processing fees.
How do I request emergency maintenance?
Contact your community's maintenance hotline after hours for urgent issues like plumbing failures or electrical outages requiring immediate attention.
When will I receive my security deposit back?
Deposits are refunded within 21 days after move-out, minus any damage repair costs, once the property inspection is complete.
Are pets allowed in your properties?
Pet policies vary by community. Check your specific property's website or contact management for breed, size, and number restrictions.
Can I transfer to another AO Realty property?
Our No Hassle Transfer Policy allows lease transfers between properties without setup fees when available units match your requirements.
Do you offer resident referral incentives?
Most communities provide referral rewards like gift cards or rent discounts when referred tenants successfully complete their lease term.
