Your Partner in Real Estate
At ERA, we understand that buying or selling a home is more than just a transaction - it's a journey. Our mission is to provide expert guidance, innovative tools, and unparalleled customer service to make your real estate experience seamless and stress-free.
Our Story
ERA has been a leading real estate company for over 40 years, with a network of over 2,300 offices and 35,000 agents across the globe. Our agents are dedicated professionals who are passionate about helping people achieve their real estate goals. With a rich history of innovation, ERA has consistently pushed the boundaries of what is possible in real estate, from pioneering the use of technology to enhance the home buying and selling process to developing cutting-edge marketing strategies that get results.
Our Services
Whether you're buying, selling, or both, ERA has the expertise and resources to help you navigate the complex world of real estate. Our agents offer a wide range of services, including:
- Expert local knowledge and market insight
- Personalized consultation and guidance throughout the buying or selling process
- Access to innovative tools and technology, such as virtual tours and online listings
- Comprehensive marketing strategies to showcase your property to the right audience
- Skilled negotiation and closing services to ensure a smooth transaction
- Ongoing support and referrals to streamline your move
Our Commitment
At ERA, we're committed to being your trusted advisor and partner throughout your real estate journey. We promise to:
- Listen to your needs and goals, and tailor our services to meet them
- Provide expert guidance and advice to help you make informed decisions
- Stay ahead of the curve with the latest technology and market trends
- Offer unparalleled customer service and support every step of the way
- Help you achieve your real estate goals with confidence and integrity
Company Reputation
The company and its realtors have received overwhelmingly negative reviews from multiple customers. They have been accused of using strong-arm tactics, being incompetent, aggressive, and dishonest. The company's president has been specifically targeted for being dishonest and using tactics to keep customers from leaving.
Real Estate Agent Performance
Most of the realtors mentioned in the reviews have received extremely low ratings. They have been accused of being more interested in making a sale than in helping customers find their ideal home. Some have even been described as bullies, with one realtor described as an "aggressive bully."
Communication Issues
Communication breakdowns have been a significant issue for customers dealing with this company. Many have reported being ignored, left with unanswered questions, and receiving poor customer service. One customer even reported being harassed by a realtor, while another reported not being able to get in touch with their assigned realtor.
Agency Practices
The company's practices have been widely criticized. Many have reported feeling pressured to sell their properties quickly, rather than being given the time and guidance they need to find a suitable buyer. Others have reported being shown properties that are not suitable for their needs or budget.
The Positive Exception
One reviewer had a positive experience with the company, praising the knowledgeable and patient service received from Jeff and Doreen.
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