Business Details
23 Years
experience
Your Trusted Partner for Home Mortgage Solutions
At FirstTrust Home Loans, our unwavering commitment to delivering exceptional home financing experiences has defined our journey since 2003. Founded by Glenn Strong in Sheridan, Arkansas, we began as First Arkansas Financial and have grown into a trusted regional mortgage provider while maintaining our core values of personal service and community engagement. Our team combines decades of industry expertise with cutting-edge technology to streamline the mortgage process, ensuring transparency, efficiency, and personalized support for every client. We specialize in guiding homeowners through complex financing decisions, leveraging our deep understanding of local markets across multiple states.Our leadership team, including Chief Financial Officer Erika Martens and Chief Operations Officer Michelle Rocha, brings proven proficiency in mortgage operations and financial stewardship. Recognized for our client-centric approach, we prioritize building lasting relationships through ethical practices and tailored solutions. Our community-focused initiatives, including quarterly charitable efforts, reflect our dedication to making a positive impact beyond mortgage transactions. With over 20 years of experience serving thousands of families, we continue to innovate while staying rooted in the principles that have made us a reliable partner in homeownership journeys.
Services
Home Loans
Mortgage Services
Loan Officer Consultation
Mortgage Calculator
Community-Focused Programs
Details
- Year established: 2003
Highlights and features
- We have over 20 years of experience in home mortgage services.
- Our team provides personalized loan officer consultations for tailored solutions.
- We utilize advanced technology for efficient, paperless mortgage processes.
- Our community-focused initiatives demonstrate local commitment and values.
- Positive client testimonials highlight our track record of successful transactions.
What people say
Smooth process
Wonderful to work with
Absolute BEST
Professional and friendly
Highly recommend
Services
Home Loans
We provide comprehensive home loan solutions tailored to individual financial situations. Our experienced team guides clients through mortgage options, ensuring competitive rates and personalized terms. With a focus on transparency, we simplify the financing process from application to closing.
Loan Officer Consultation
Our certified loan officers offer one-on-one consultations to assess financial goals and recommend suitable mortgage products. We provide expert guidance on loan terms, eligibility requirements, and documentation preparation for a stress-free experience.
Mortgage Calculator
Our digital mortgage calculator helps prospective buyers estimate monthly payments, interest rates, and loan amounts. This free tool enables informed decision-making by providing clear financial projections based on current market conditions and individual circumstances.
Paperless Process
We offer secure, technology-driven mortgage processing through our MortgageStrong app. Clients can apply, submit documents, and track loan progress digitally, reducing paperwork while maintaining compliance and data security throughout the transaction.
Community Programs
Our community-focused programs support local families through quarterly charitable efforts. We combine mortgage expertise with social responsibility by dedicating resources to children's causes and community development projects in the regions we serve.
People
Glenn Strong
Chief Executive Officer
Founder Glenn Strong established FirstTrust Home Loans in 2003 after starting as a loan originator. With over two decades of mortgage industry experience, he leads strategic growth while maintaining the company's client-first philosophy and community values.
Erika Martens
Chief Financial Officer
Erika Martens oversees financial operations with expertise in mortgage accounting and risk management. Her leadership ensures fiscal responsibility and operational efficiency while supporting the company's long-term growth objectives and client service standards.
Michelle Rocha
Chief Operations Officer
Michelle Rocha directs daily operations and process optimization. With extensive mortgage industry experience, she implements technology solutions that enhance client experiences while maintaining compliance with regulatory requirements across multiple states.
Ben Paul
President
President Ben Paul manages organizational strategy and team development. His leadership focuses on expanding service capabilities while preserving the company's core values of integrity, innovation, and community engagement in all business operations.
Questions
What mortgage services does FirstTrust Home Loans offer?
We provide conventional, FHA, VA, and USDA loans, along with refinancing options and specialized programs for first-time homebuyers across multiple states.
How can I connect with a loan officer?
Use our interactive map to find local loan officers or search by location through our website's 'Find a Loan Officer' feature for personalized assistance.
What technology tools are available for mortgage processing?
Our MortgageStrong app enables paperless applications, document submission, loan tracking, and secure communication with your loan team from any mobile device.
Which areas does FirstTrust Home Loans serve?
We operate in Arkansas, Alabama, Florida, Georgia, Illinois, Kansas, Kentucky, Louisiana, Minnesota, Mississippi, Missouri, Ohio, Oklahoma, Tennessee, Texas, and Wisconsin.
How does FirstTrust support community initiatives?
We dedicate resources to children's charities and local causes through quarterly programs, reflecting our commitment to giving back to communities where we live and work.
What makes FirstTrust's mortgage process unique?
We combine personalized service with digital innovation, maintaining a client-focused approach that emphasizes transparency, efficiency, and over 20 years of industry expertise.
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