Business Details
18 Years
experience
Emergency
services
Nationwide Property Management Experts
Evernest was founded in 2008 during the financial crisis when our founder, Matthew Whitaker, shifted focus from selling 30 rental properties to establishing a property management company. Our core values of integrity, discipline, and teamwork have driven our growth to over 20,000 managed properties across 33 markets. We prioritize owner satisfaction through transparent communication, rigorous resident screening, and proactive maintenance solutions. Our national scale combined with local market expertise ensures tailored service for single-family and multifamily properties. With a 100% happiness guarantee and eviction protection plans, we provide peace of mind for property owners.Our team's daily commitment to operational excellence has earned over 10,000 five-star reviews. We continuously refine processes to deliver reliable returns on investment while maintaining accountability to owners, residents, and vendors. Our in-house maintenance teams and digital platforms streamline property management, from rent collection to financial reporting. Evernest's growth reflects our ability to adapt to real estate market changes while maintaining focus on core principles. We serve as full-service partners for property owners seeking to build and manage rental portfolios efficiently.
Services
Property Management
Real Estate Brokerage
Maintenance Services
Resident Screening
Financial Reporting
Eviction Protection
Marketing Services
Lease Renewals
Inspection Services
Online Portals
Details
- Year established: 2008
Highlights and features
- 20,000+ properties managed nationwide
- 24/7 maintenance management with rapid response
- Three-step resident screening process
- 100% satisfaction guarantee with penalty-free cancellation
- In-house maintenance teams for quality control
What people say
Quick resident placement
Responsive communication
Reliable maintenance
Transparent reporting
Eviction protection benefits
Services
Property Management
Evernest provides comprehensive property oversight including resident relations, maintenance coordination, and financial administration. Our technology platform enables digital leasing, payment tracking, and performance reporting. With local market experts in 33 locations, we optimize rental income while maintaining property value through proactive maintenance strategies. Owners benefit from standardized operating procedures combined with regional market insights.
Resident Screening
Our three-phase underwriting process evaluates creditworthiness, rental history, and criminal records to identify qualified residents. This rigorous approach maintains 74% lease renewal rates while protecting owner investments. We verify employment and income documentation to ensure payment reliability, with re-screening options for lease modifications or roommate changes.
Maintenance Services
24/7 emergency response teams handle urgent issues while scheduled maintenance follows preventive protocols. Our certified vendors complete 98% of service requests within 48 hours, with a one-year workmanship guarantee. Residents submit requests through digital portals, and owners receive cost estimates for approval before non-emergency work begins.
Financial Reporting
Monthly statements detail income and expenses with direct deposit distributions. Year-end 1099 forms and annual property condition reports maintain tax compliance. The owner portal provides real-time access to transaction histories, lease documents, and market performance comparisons to support investment decisions.
Eviction Protection
Our $200 annual plan covers attorney fees, court costs, and lock replacement for evictions caused by resident financial hardship. This service includes legal representation for non-payment cases and expedited resident replacement to minimize income loss while maintaining compliance with state-specific landlord-tenant regulations.
People
Matthew Whitaker
Founder, CEO
Established Evernest in 2008 after real estate market challenges. Focuses on company growth and market expansion. Student of business excellence frameworks with operational experience across property sectors.
Matt Patterson
Chief Operating Officer
Brings institutional real estate operations expertise from three major SFR operators. Led portfolio growth from 500 to 15,000 properties. Specializes in acquisition strategies and tech-enabled property management systems.
Graham Robinson
President
Proven business problem-solver with financial leadership experience in healthcare and tourism sectors. Oversees strategic direction and operational improvements since joining in 2021.
Gray Hall
VP of Operations
Progressed from leasing coordinator to operations leadership. Manages market expansion efforts across all regions. Implements standardized operating procedures while maintaining local market responsiveness.
Reese Hamilton
Regional Director
Operations specialist with logistics background. Oversees Colorado, Wyoming, Arizona, and Texas markets. Focuses on customer service excellence and team development initiatives.
Questions
What services does Evernest property management include?
We handle resident screening, maintenance coordination, rent collection, financial reporting, lease renewals, and eviction protection. Our in-house teams manage day-to-day operations while providing owner portals for transparency.
How does resident screening work?
Our three-step process includes credit checks, rental history verification, and criminal background screening. We maintain 74% lease renewal rates through thorough applicant evaluation.
What maintenance services do you provide?
We offer 24/7 emergency maintenance, annual inspections, and vendor-managed repairs. Our guarantee covers workmanship issues within the first year of service.
Can owners access property financials online?
Yes, our owner portal provides electronic statements, disbursement reports, and year-end tax documentation with bi-monthly financial updates.
What happens if a resident breaks lease terms?
We follow legal eviction processes while offering protection plans that cover associated costs. Lease modifications require 60-day notice and reapplication.
