For over 35 years, ERA American Real Estate Rentals has been the leading property management firm in Northwest Florida. Since our inception in 1981, we have established a strong reputation for providing exceptional property management services to our clients. Our company is committed to delivering outstanding results, ensuring that our clients' investment properties are properly managed, maintained, and profitable.
Our Services
At ERA American Real Estate Rentals, we offer a comprehensive range of property management services, designed to cater to the unique needs of our clients. Our services include:
Marketing and Leasing: Our expert marketing strategy ensures that your property receives maximum exposure, attracting a larger pool of potential tenants and reducing vacancy periods. Our leasing team is dedicated to fast-tracking the leasing process, ensuring that your property is quickly rented to qualified tenants.
Maintenance and Repairs: We understand the importance of maintaining your property in a good condition, ensuring that it remains well-maintained, well-managed, and profitable. Our maintenance team is available 24/7 to address any concerns or issues that may arise.
Accounting and Financial Management: Our expert accounting team provides accurate and timely financial statements, ensuring that you are kept informed about your property's financial performance. We also offer guidance on tax advantages and investment strategies to help you maximize your returns.
Legal Services: Our in-house legal team is dedicated to providing expert legal advice and support, ensuring that your property management obligations are fully covered.
Owner Portal: Our online portal provides you with 24/7 access to your account, enabling you to manage your property, track your finances, and stay informed about your property's performance.
Our Team
At ERA American Real Estate Rentals, we believe that our greatest asset is our team. Our experienced and dedicated professionals are committed to providing exceptional service, ensuring that our clients' property management needs are met, and exceeding their expectations.
About ERA American Real Estate Rentals
Since 1981, ERA American Real Estate Rentals has been the leading property management firm in Northwest Florida, committed to providing outstanding property management services to our clients. Our reputation is built on a foundation of trust, integrity, and professionalism. Whether you are a first-time investor or an experienced landlord, we are here to help you achieve your property management goals.
Get in Touch
Are you ready to learn more about our property management services? Contact us today to schedule a meeting and discover how ERA American Real Estate Rentals can help you achieve your property management goals.
Disappointing Experiences
The reviews provided are overwhelmingly negative, with all ratings being 1-star. The common thread among these reviews is the frustration and disappointment caused by ERA's management style. The reviewers express their dissatisfaction with the company's handling of maintenance, communication, and tenant treatment.
Poor Communication
Many reviewers highlighted issues with getting in touch with ERA's staff, with some waiting for days or even weeks to receive responses to their queries. This lack of transparency and responsiveness led to frustration and distrust among tenants.
Poor Maintenance
Several reviewers mentioned instances where maintenance requests were ignored or handled inefficiently. This resulted in damage to the property and caused additional stress for the tenants.
Questionsable Business Practices
Reviewers accused ERA of using unfair business practices, such as charging excessive cleaning fees or withholding deposits without justification. Some reviewers also reported feeling like they were treated unfairly due to their credit scores or military status.
Inconsistent Treatment
The reviews suggest that ERA's treatment of tenants is inconsistent, with some reviewers reporting positive experiences while others were subjected to poor service and mistreatment.
Mixed Opinion
One reviewer, Jenni Mackey, had a more positive experience, praising the efforts of property manager Kathy Fentress in resolving issues. However, this positive review was an outlier among the overwhelmingly negative feedback.
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