At Rental Homes USA, LLC, we pride ourselves on being your best choice for professional home management. With over 30 years of experience in the real estate industry, our team has catered to the needs of property owners, investors, and tenants alike. Our mission is to provide top-notch property management and real estate services that cater to the unique needs of our clients.
Our Story
Our company was founded by Chuck Warren, a seasoned real estate professional with over 33 years of experience. Chuck is a certified Master Property Manager (MPM) and has helped over 3,200 families with their real estate transactions. His extensive expertise in property management and real estate has made Rental Homes USA, LLC the go-to choice for property owners and investors in Virginia Beach and surrounding areas.
Our Services
At Rental Homes USA, LLC, we offer a comprehensive range of services designed to cater to the needs of our clients. Our services include:
- Full-Service Property Management: We take care of the day-to-day tasks associated with renting out a property, including finding tenants, collecting rent, and handling maintenance and repairs.
- Real Estate Services: Our expert real estate agents can help you buy or sell a property, ensuring a smooth and hassle-free transaction.
- Landlord Resources: We provide a range of resources and tools to help landlords manage their properties effectively, including a comprehensive landlord login portal.
- Tenant Resources: We offer a range of resources and tools to help tenants find their perfect rental property, including a comprehensive tenant portal.
Why Choose Us
At Rental Homes USA, LLC, we believe that our unique approach to property management sets us apart from the rest. We:
- Offer a personalized approach to property management, tailoring our services to meet the unique needs of each client.
- Have a deep understanding of the local real estate market, ensuring that our clients receive the best possible service.
- Are committed to providing exceptional customer service, ensuring that our clients receive the highest level of service and support.
Meet Our Team
At Rental Homes USA, LLC, we pride ourselves on being a family-owned and operated business. Our team is led by Chuck Warren, a seasoned real estate professional with a wealth of experience in property management and real estate. Our team is dedicated to providing exceptional service and support to our clients, ensuring that they receive the best possible results.
Contact Us
At Rental Homes USA, LLC, we are committed to providing the highest level of service and support to our clients. If you have any questions or would like to learn more about our services, please feel free to contact us.
Poor Experience: Some reviews share a disappointing experience with Rental Homes USA. Amanda Tiedemann, a tenant, shares her frustration with the company's lack of responsiveness and accountability. She rented a home from them for four years and had numerous issues with maintenance, including a leaky kitchen ceiling that was not properly repaired. The company's response to her concerns was unhelpful, and she was left feeling frustrated and dissatisfied.
Communication Issues: Amanda's experience highlights communication issues between the company and its tenants. She felt ignored and dismissed when she brought up concerns about the state of the property and the lack of maintenance.
Positive Reviews: On the other hand, the majority of reviews share positive experiences with Rental Homes USA. Mo Mo, a long-time tenant, praises the company's support and efforts to ensure the property is managed well. He mentions that the team is friendly, kind, and responsive to maintenance requests.
Regular Communication: Margaret Welsh and the Santiago Family note that Rental Homes USA is communicative and keeps them informed about any issues or maintenance tasks. This regular communication helps to alleviate stress and ensures that any problems are addressing promptly.
Professional Service: Mia Smith, who worked with the company as a homeowner, praises Chuck's attention to her needs and concerns. She claims that he is attentive, responsive, and managed to find a responsible tenant for her condo within a week.
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