Driven by a passion for empowering clients and exceeding expectations, Pacific Oak Homes is a team of experienced and dedicated real estate professionals serving the diverse communities of the Bay Area and San Benito County. Founded by Susan Fixsen in 2007, we've built a reputation for unwavering expertise, personalized guidance, and unparalleled client care.
What sets us apart?
We believe in a collaborative approach to real estate, where client communication and mutual understanding are paramount. Our team of talented agents works as a cohesive unit to provide tailored solutions that meet your unique needs and goals. We combine comprehensive market knowledge with meticulous research, ensuring you make informed decisions every step of the way.
Buying
- Personalized market analysis to identify ideal properties
- Strategic negotiation and offer preparation
- Comprehensive due diligence and property assessments
- Seamless escrow and closing processes
Selling
- Market positioning and competitive pricing strategies
- Professional home staging and photography
- Extensive marketing campaigns to reach qualified buyers
- Expertise in negotiation and contract negotiation
Beyond the transaction
- Access to a robust network of trusted professionals, including mortgage brokers, title companies, and inspectors
- Clear and consistent communication throughout the process
- Personalized post-sale support and resources
Our Commitment
At Pacific Oak Homes, we are dedicated to:
- Integrity: We adhere to the highest ethical standards and maintain transparency in all our dealings.
- Client-centeredness: Your goals are our goals. We prioritize your needs and work tirelessly to achieve your real estate aspirations.
- Empowerment: We provide clear explanations and guidance, empowering you to make informed decisions.
Customer Service
The majority of customers have had an exceptional experience with the company, praising the professionalism and expertise of the staff. Reviewers have noted that customer service representatives, such as Erica and Susan, have been welcoming, informed, and consistently communicating with clients' needs. These representatives have shown a willingness to go above and beyond to ensure customer satisfaction.
Market Knowledge and Representation
Customers have been impressed with the staff's market knowledge, which has led to successful transactions. Reviewers have praised the team's ability to sell homes quickly and effectively, with one customer even getting their dream home. Agents have been described as knowledgeable about the market and willing to work hard to meet clients' needs.
Business Operations
The company's team has been commended for their professionalism and dedication. Reviewers have noted that the staff is helpful, responsive, and communicative. The marketing project team was described as quick to respond, friendly, and helpful.
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