Business Details
18 Years
experience
Emergency
services
Trusted Property Management Services in Fort Myers, FL
MyTown Communities has been dedicated to community association management since 2008, serving Fort Myers and surrounding areas with professionalism and local expertise. Our team of licensed community association managers and dedicated accounting staff provide tailored solutions for condominiums, homeowner associations, and master associations of all sizes. We combine hands-on customer service with advanced software systems to streamline financial reporting, collections, and property maintenance.Our 24/7 emergency support ensures immediate access to live personnel, while our commitment to transparency and community engagement fosters trust with property owners and boards. With over 15 years of experience in Lee County, we deliver comprehensive management services that protect property values and enhance community living through personalized attention and technological innovation.
Services
Financial Reporting
Property Inspections
Meeting Management
Insurance Coordination
Budget Preparation
Online Payments
Hurricane Preparedness
Vendor Management
Newsletter Distribution
Board Support
Details
- Year established: 2008
Highlights and features
- We offer 15+ years of local association management experience in Lee County
- Our team includes licensed community association managers and dedicated accounting staff
- We utilize custom software for financial reporting and collections
- 24/7 emergency access with live personnel answering calls
- Comprehensive services for associations with 10 to hundreds of units
Services
Financial Reporting
Our in-house finance department provides comprehensive accounting services including monthly and annual financial reports, budget analysis, and collections management. We utilize specialized software for accurate tracking of assessments, disbursements, and reserve accounts. Our experienced accounting team ensures compliance with Florida statutes while maintaining transparent financial operations for associations.
Property Inspections
Regular property inspections ensure community standards are maintained through quarterly walkthroughs with board members. We coordinate licensed contractors for repairs and work with landscapers to preserve property integrity. Our proactive approach identifies maintenance needs before they become costly issues while ensuring compliance with association rules and regulations.
Meeting Management
We handle all aspects of association meetings including scheduling, preparation of materials, and professional facilitation. Our services cover budget meetings, annual meetings, and special sessions with complete documentation and follow-up. We provide guidance on procedural matters while ensuring compliance with governing documents and state regulations.
24/7 Emergency Support
Our emergency response team is available 24 hours a day, 7 days a week for urgent community issues. Property managers provide direct cell phone access for immediate assistance while our office staff coordinates after-hours service calls. This round-the-clock availability ensures prompt resolution of critical maintenance issues and community emergencies.
Technology Solutions
Custom-tailored management software streamlines collections, financial reporting, and communication processes. The system enables online payments, electronic document sharing, and real-time financial tracking. Our technology infrastructure supports efficient operations while maintaining data security and providing easy access to important association information for board members and owners.
People
Samuel Kaplan
President, CAM
Florida native with 15 years in customer service and operations management. Graduated from Florida Gulf Coast University in 2014 with a Business Management degree. Specializes in real estate acquisitions and investment strategies while maintaining active community involvement.
Cody Kellogg-Burgener
Vice President of Finance, CAM
Finance expert with MBA in small business accounting. Manages financial operations with attention to detail. Active community volunteer and foster care advocate. Brings extensive business administration experience to association financial management.
Jade Renaud
Vice President of Operations, CAM
Results-driven operations leader with decade of association management experience. Focuses on creative solutions through collaboration with boards and vendors. Known for energetic approach to community engagement and problem-solving in property management.
Mary Thompson-Veren
Senior Portfolio Manager, CAM, CMCA, AMS
30-year property management veteran with expertise in sales, leasing, and community association management. Transitioned from Vermont to Florida's warmer climate. Combines practical experience with creative problem-solving for property maintenance and community relations.
Roman Mueller
Senior Portfolio Manager, CAM
Multilingual property management professional with 20+ years experience. Former European sales manager turned community association manager. Brings international perspective to local property management while maintaining strong community connections through cultural activities.
Questions
What types of associations do you manage?
We manage condominium associations, homeowner associations, master associations, and POAs of all sizes from small neighborhoods to large communities with hundreds of units.
How does your emergency service work?
Our phones are answered 24/7 by live personnel. Property managers provide direct cell phone access for urgent issues while our office coordinates after-hours service calls for immediate resolution.
What financial services are included?
Full financial management including budget preparation, collections, accounts payable processing, monthly reporting, reserve analysis, and banking relationships with preferential rates for association accounts.
How do you handle vendor relationships?
We maintain extensive networks of licensed, insured contractors while coordinating regular property maintenance. Our procurement process includes competitive bidding for major projects exceeding budget thresholds.
What technology platforms do you use?
Custom software designed for community associations with lockbox payment integration, online payment options, document sharing, and real-time financial tracking accessible to board members and owners.
How are board meetings handled?
We schedule, prepare materials for, and professionally facilitate all board meetings including budget sessions, annual meetings, and special sessions with complete documentation and follow-up procedures.
