Business Details
46 Years
experience
Premier Property Management Services
Property Management People (PMP) has been dedicated to excellence in property management since 1980. Founded in Frederick, Maryland, we specialize in comprehensive management services for community associations and individual property owners. Our commitment to personalized attention, proactive problem-solving, and continuous professional development has established us as a trusted leader in the industry. With over 40 years of experience, we combine day-to-day operational expertise with cutting-edge technology to deliver efficient, cost-effective solutions. Our team holds prestigious certifications, including the Certified Residential Management Company (CRMC) designation from NARPM and multiple professional credentials in community association management.PMP maintains an A+ rating with the Better Business Bureau, reflecting our unwavering dedication to integrity, transparency, and client satisfaction. We serve clients across Maryland, Virginia, and West Virginia through our headquarters and satellite offices, managing over 150 community associations comprising 40,000+ units. Our continuous improvement philosophy ensures we consistently enhance processes while maintaining rigorous financial accountability through detailed record-keeping and regular reporting. This combination of experience, accreditation, and client-centric approach positions PMP as a premier choice for property management services.
Services
Community Association Management
Rental Property Management
Financial Administration
Tenant Screening
Property Maintenance
Details
- Year established: 1980
Highlights and features
- 40+ years of property management expertise
- A+ rating with Better Business Bureau since 2010
- Certified Residential Management Company (CRMC) designation
- Continuous process improvement philosophy
- Team holds CMCA, AMS, and PCAM credentials
Associations and certifications
- Better Business Bureau
- National Association of Residential Property Managers (NARPM)
What people say
Knowledgeable and professional
Unparalleled professionalism
Ethical standards
Dedicated team
Prompt solutions
Services
Community Association Management
Comprehensive management for community associations including financial oversight, maintenance coordination, and board support. Our team provides professional reporting, compliance management, and owner communication services. With expertise in large-scale developments, we deliver tailored solutions that maintain property values and enhance community living.
Rental Property Management
Full-service rental management covering tenant screening, lease administration, and maintenance. We implement rigorous financial controls, including detailed inspections and monthly reporting. Our certified professionals ensure compliance with housing regulations while maximizing property returns through strategic tenant retention programs.
Financial Administration
Specialized financial management for property owners and associations. Services include assessment collection, budget preparation, and detailed financial reporting. We utilize secure payment systems with multiple payment options while maintaining strict accounting standards through regular audits and transparent record-keeping practices.
Tenant Screening
Comprehensive tenant evaluation process including credit checks, employment verification, and rental history analysis. Our standardized application process ensures qualified tenants while maintaining fair housing compliance. We document all screening criteria and maintain thorough records for legal protection and transparency.
Property Maintenance
Proactive property maintenance program featuring regular inspections and preventive care. Our documented procedures cover move-in/move-out evaluations and lease renewal assessments. We implement technology-driven solutions for work order tracking while maintaining detailed maintenance records to preserve property value.
People
Rose Thomas
President
Founded PMP in 1980 with a commitment to excellence. Holds REALTOR designations and actively participates in NARPM. Combines 40+ years of experience with ongoing professional education to guide the company's strategic direction.
Edward D. Thomas
CEO
Community management expert with 20+ years of direct experience. Holds PCAM, AMS, and CMCA designations. Established PMP's community management department and maintains industry leadership through professional affiliations.
Kyle Thomas
Director of Association Management
CMCA, AMS, and PCAM designee with extensive community management experience. Joined PMP in 2013, progressing from assistant to leadership roles. Focuses on mentoring staff and implementing best practices.
Jesse James
Senior Portfolio Manager
15-year industry veteran with progressive management experience. Holds CMCA, AMS, and LCAM credentials. Specializes in building collaborative relationships between boards and management teams.
Keith Stains
Director of Association Management
Experienced portfolio manager with multiple professional certifications. Provides leadership in association management while maintaining focus on operational excellence and client satisfaction.
Questions
What services does Property Management People offer?
We provide community association management, rental property management, financial administration, tenant screening, and property maintenance services.
Are you BBB accredited?
Yes, we maintain an A+ rating with the Better Business Bureau since achieving accreditation in 2010.
What certifications do you hold?
We hold the CRMC designation from NARPM and team members have CMCA, AMS, and PCAM credentials.
How do you handle property maintenance?
Our comprehensive maintenance program includes regular inspections, documented procedures, and proactive issue resolution.
What payment options are available?
We accept bank drafts, credit card payments, and cash payments through local payment centers.
