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Business Details
8 Years
experience
Your Trusted Mortgage Partner in Suwanee, GA
Founded in 2018, My Lending Pal is dedicated to simplifying the home buying and refinancing process. Our mission centers on empowering clients with the knowledge and tools needed to make informed mortgage decisions. With personalized service, competitive rates, and a streamlined experience, we guide clients from pre-approval to closing. Our team prioritizes client needs, offering tailored loan programs and transparent communication throughout the mortgage journey.

We serve first-time homebuyers and seasoned investors alike, providing access to diverse loan products including conventional, FHA, VA, USDA, jumbo, and renovation mortgages. Our commitment to excellence is reflected in our client-focused approach, which emphasizes education, advocacy, and long-term financial success.
Services
Conventional Mortgages FHA Mortgages VA Mortgages USDA Mortgages Jumbo Mortgages Renovation Mortgages Refinance Options First-Time Homebuyer Programs Cash-Out Refinance Mortgage Calculators
Details
  • Year established: 2018
Highlights and features
  • We provide personalized loan programs tailored to unique financial situations.
  • Our team offers transparent communication and competitive mortgage rates.
  • We specialize in multiple loan products including conventional, FHA, and VA mortgages.
  • We prioritize client education and advocacy throughout the mortgage process.
  • Our streamlined process ensures efficient approvals and timely closings.
What people say
Truly care about clients Knowledgeable and professional Positive homebuying experience Great team Passionate about work
Services
Conventional Mortgages
Conventional mortgages offer flexible terms for borrowers with strong credit profiles. These loans require as little as 3% down payment and provide competitive rates without government backing. Ideal for buyers seeking conventional financing with personalized rate options.
FHA Mortgages
FHA loans provide accessible homeownership opportunities with lower credit score requirements and minimal down payments. Designed for first-time buyers, these mortgages allow 3.5% down payments and accommodate gift funds for closing costs while maintaining affordable insurance options.
VA Mortgages
VA loans offer zero-down financing for eligible military members and veterans. These specialized mortgages eliminate mortgage insurance requirements and provide competitive rates through government-backed guarantees, supporting service members' homeownership goals.
Refinance Options
Our refinance programs help homeowners reduce rates, adjust loan terms, or access equity. Options include cash-out refinance for debt consolidation, rate-and-term adjustments, and streamlined processes for improved financial positioning.
First-Time Homebuyer Programs
We specialize in first-time homebuyer assistance with low down payment requirements and educational resources. Our programs combine favorable terms with personalized guidance to simplify the purchase process for new homeowners navigating their initial property acquisition.
People
Ricky Merchant
President
With extensive mortgage industry experience, Ricky Merchant leads our team in delivering exceptional client service. He specializes in strategic loan solutions and oversees operational excellence in mortgage processing.
Shabnam Merchant
Chief Financial Officer & Chief Compliance Officer
Shabnam Merchant manages financial operations and regulatory compliance. Her expertise ensures transparent financial practices and adherence to industry standards while supporting client-focused mortgage solutions.
Milan Merchant
Vice President & Chief Operations Officer
Milan Merchant directs daily operations and process optimization. He focuses on improving mortgage efficiency while maintaining personalized service standards for clients throughout the loan lifecycle.
Betty Castillo
Loan Officer Assistant
Betty Castillo supports loan officers with client coordination and documentation management. Her organizational skills ensure smooth processing and timely communication for borrowers during the mortgage journey.
Questions
What mortgage loan types do you offer?
We offer conventional, FHA, VA, USDA, jumbo, and renovation mortgages, along with refinance options tailored to diverse financial needs.
How does your mortgage process work?
Our six-step process includes documentation, appraisal, underwriting, conditional approval, clear-to-close, and closing, with personalized guidance at every stage.
Do you offer first-time homebuyer programs?
Yes, we specialize in first-time homebuyer programs with low down payment options and educational resources to simplify the purchase process.
Can I refinance my existing mortgage?
We provide cash-out refinance, rate reduction, and term adjustment options to help homeowners optimize their mortgage terms.
What credit score is required for approval?
Minimum credit score requirements vary by loan type, ranging from 500 for FHA loans to 620 for conventional mortgages.
How do you determine mortgage rates?
Rates are based on market conditions, loan type, creditworthiness, and term length, with competitive pricing available through our lender network.