At Hanna Properties, our mission is to provide exceptional apartment living experiences in the heart of Rochester, New York. For over 50 years, we have been dedicated to maintaining the architectural integrity and character of our landmark buildings in the City's most desirable neighborhoods - Park Avenue, East Avenue, and The Neighborhood of the Arts (NOTA). Our commitment to excellence has earned us a reputation for outstanding property management, and we take pride in providing our residents with impeccably maintained homes.
Our Vision
As a family-owned and operated business, we are passionate about preserving the historic charm of our building while incorporating modern conveniences and amenities. Our staff of 12 employees is dedicated to providing exceptional customer service, ensuring that every resident feel welcome and valued. We are committed to being good stewards of our properties, balancing preservation and restoration with innovation and sustainability.
Our Portfolio
Our portfolio consists of 380 apartments for rent in the Park and East Avenue region of Rochester, NY. We own, maintain, and rent a variety of apartments, from cozy studios to spacious two-bedroom apartments, all located in the heart of the city. Our properties are designed to provide our residents with a unique and comfortable living experience.
Our Commitment to Quality
We take pride in our commitment to quality and excellence. From regular maintenance and repairs to ongoing renovations and upgrades, we are dedicated to ensuring that our properties meet the highest standards. Our team is always looking for ways to improve and enhance our services, from upgrading our security systems to incorporating eco-friendly practices and sustainable living solutions.
Awards and Recognition
We are proud to have received numerous awards and recognitions for our work in the community and our commitment to preserving historic buildings. Our founder, Joseph R. Hanna, has received two American Institute of Architects (AIA) Excellence awards for development of properties on East Avenue in Rochester.
Our Team
Our team is comprised of dedicated professionals who are passionate about providing exceptional service and ensuring that our residents feel valued and supported. From our maintenance staff to our leasing agents, we are dedicated to providing a positive experience for everyone who interacts with us.
Our Principles
At Hanna Properties, we are guided by a set of core principles that shape our approach to property management and our relationships with our residents. These principles include:
- Integrity: We are committed to honesty and transparency in all our interactions.
- Quality: We strive for excellence in our properties, services, and facilities.
- Community: We believe in fostering a sense of community among our residents and neighbors.
- Environmental Sustainability: We are committed to reducing our environmental footprint and promoting sustainable practices.
Our Commitment to Sustainability
As a responsible business, we are committed to reducing our environmental impact and promoting sustainability in all aspects of our operations. We are constantly exploring ways to reduce our carbon footprint, increase energy efficiency, and promote eco-friendly practices in our properties and among our residents.
Get to Know Us
As a family-owned and operated business, we value relationships and community. We believe that strong relationships with our residents, partners, and neighbors are essential to our success and the well-being of our community.
Overview of Reviews
General Feedback
All reviewers have praised Hanna Properties, citing excellent customer service, well-maintained buildings, and responsive maintenance staff.
Positive Aspects
- Friendly and attentive staff
- Beautiful and clean apartments
- Timely and efficient maintenance and repair services
- Excellent communication and online portal
- Safe and secure living environment
- Convenient location and amenities
Renter Experiences
Renters have reported having a fantastic experience with Hanna Properties, with many mentioning the helpfulness and responsiveness of the staff, including the property managers and maintenance crew.

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