Driven by Technology, Powered by Experience
Digital Realty stands out within Chicagoland's competitive real estate market by leveraging technology to empower clients and achieve their unique real estate goals. Founded in 2000, we have built a reputation for innovative solutions, exceptional client service, and unwavering dedication to success.
Our Expertise
We offer a comprehensive range of services encompassing every stage of your real estate journey, including:
Buying & Selling
- Market Expertise: Navigating the Chicagoland market with insider knowledge and data-driven insights.
- Strategic Guidance: Personalized planning for your unique needs and goals.
- Negotiation Expertise: Working tirelessly to secure the best terms possible.
- Transaction Management: Streamlining the entire process from offer to closing.
Additional Services
- Property Management: Comprehensive services for landlords and investors.
- Investment Consulting: Guiding you through the process of building a lucrative investment portfolio.
- Unlisted Properties: Accessing off-market opportunities for motivated buyers.
Our Client-Focused Approach
At Digital Realty, we prioritize transparency, communication, and client satisfaction. Our experienced agents are available throughout the process, providing personalized attention and prompt responses to your questions and concerns. We leverage innovative technology to:
- Maximize online exposure: Reaching the widest possible audience through social media, search engines, and email campaigns.
- Streamline communication: Securely sharing documents and updates with clients through digital platforms.
- Simplify the process: Automating tasks and simplifying paperwork to save you time and stress.
Our Values
Our core values guide us in everything we do:
- Professionalism: Conducting ourselves with integrity and transparency.
- Client-Centricity: Placing your needs and goals at the forefront.
- Innovation: Embracing technology to enhance the real estate experience.
- Communication: Maintaining open and transparent communication throughout the process.
- Results-Driven: Committed to achieving the best possible outcomes for our clients.
Poor Management and Unresponsive Owners
The reviews of Digital Realty are overwhelmingly negative, with several customers expressing frustration with the company's practices and owners. One customer claims that the company is owned by Ken Carn, who also owns a property management company that only exists to collect money from tenants. The customer states that the company has a "don't bother me" attitude and is slow to respond to requests.
Lack of Accountability and Communication
Several customers have reported difficulty getting a hold of anyone from the company, with one customer having to copy the owner on an email to get a response. Another customer claims that the company is unresponsive and does not take responsibility for maintaining properties, leaving tenants to deal with issues on their own.
Subpar Property Management
The company has been accused of not properly preparing properties for tenants, with one customer claiming that the home they rented had not been painted in years. Another customer reported that the air conditioner in their rental was rigged and not fixed despite being under warranty.
Inadequate Maintenance and High Fees
Some customers have reported being charged fees for services that they feel are not necessary, such as charges for having their rent automatically deducted from their bank account. Others have reported being charged late fees without notification.
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