Close What we do:
Who We Are
Miami Management, Inc. is a trusted, licensed, and insured full-service property management and maintenance company serving the diverse needs of residential, commercial, and high-rise communities in the Dade, Broward, and Palm Beach areas. We pride ourselves on being qualified and equipped to handle every aspect of property management, from day-to-day operations to long-term planning and development.
Our Mission
Our mission is to empower communities to reach their full potential by providing comprehensive property management solutions that optimize operational efficiency, enhance resident satisfaction, and maximize property value. We achieve this through:
- Personalized Service: We tailor our strategies to meet the unique needs and aspirations of each community we serve.
- Expert Management: Our dedicated team of experienced professionals possesses specialized knowledge in residential, commercial, and high-rise property management.
- Advanced Technology: We leverage cutting-edge software and systems to streamline communication, enhance transparency, and streamline resident experiences.
Our Services
Miami Management, Inc. offers a comprehensive range of services that cover every aspect of property management, including:
Community Management
- Management reports and detailed financial reporting
- Vendor negotiation and supervision
- Community inspections and enforcement of rules & regulations
- Transition planning and specialist support
- Dedicated accounting services and financial planning
High-Rise Management
- Specialized expertise in high-rise operations and maintenance
- Understanding of unique challenges faced by high-rise communities
- Streamlined communication and resident engagement strategies
Condominium Management
- Experienced team in condominium association management
- Advanced understanding of condominium documents and regulations
- Proactive approach to resolving issues and promoting community cohesion
Additional Services
- Information technology and website services
- Online payments, e-statements, and online screening processing
- Janitorial, maintenance, and security management
- Accounting and bookkeeping services
Our Values
Our core values guide us in everything we do:
- Integrity: We operate with transparency and accountability, building trust through open communication and ethical practices.
- Excellence: We are driven by a commitment to providing exceptional customer service and exceeding expectations.
- Professionalism: We uphold the highest standards of conduct, fostering positive relationships with residents, board members, and stakeholders.
- Innovation: We embrace new technologies and industry trends to deliver innovative solutions and optimize efficiency.
Overall Excellence and Praise
The majority of the reviews for Miami Management are extremely positive, with multiple reviewers praising the company's exceptional customer service, responsiveness, and professionalism. Many reviewers specifically mention the outstanding performance of certain employees, such as Stephanie Batista, Richard Lengel, Laura, Nicky, Vivian, Maria Teresa, and Maria. These employees have consistently gone above and beyond to assist homeowners and resolve issues in a timely and courteous manner.
Staff Performance
Reviewers rave about the excellent work of Miami Management's staff, particularly in terms of their customer service skills, responsiveness, and communication. Many reviewers have mentioned that the staff is always available to assist with questions and concerns, and that they are knowledgeable and helpful. Some reviewers have also praised the staff's professionalism, kindness, and courteous demeanor.
Contrasting Negative Reviews
On the other hand, a few reviewers have shared negative experiences with Miami Management. These reviewers have criticized the company's lack of responsiveness, unprofessionalism, and poor customer service. One reviewer even gave the company a 1-star rating, citing their poor experience with Ada Vargas and her "Manager" Ms. Lisbet. Another reviewer was unhappy with the company's handling of issues related to their property, including delayed responses and unnecessary demands.
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