Business Details
8 Years
experience
Emergency
services
Trusted Property Management Services in Lancaster
Horst Management Services, a Horst Group Inc. company, has evolved through over a century of industry expertise since our founding in the late 1800s. Our 2018 integration of Horst Property Management and Horst SeniorCare enables us to deliver comprehensive solutions for commercial properties, multifamily communities, condominium and homeowner associations, and senior living facilities. With specialized teams managing over 5,000 homes annually and four Pennsylvania-based assisted living communities, we combine generational knowledge with modern operational strategies.Our approach emphasizes asset optimization, regulatory compliance, and resident satisfaction, supported by 24-hour emergency services and financial stewardship. As a fifth-generation-led organization, we maintain a singular focus on connecting with clients to deliver tailored property management solutions that maximize returns and ensure long-term value.
Services
Commercial Property Management
Multifamily Property Management
HOA Management
Senior Living Management
Asset Management
Leasing Services
Maintenance Services
Development Support
Financial Reporting
Strategic Consulting
Details
- Year established: 2018
Highlights and features
- We offer over 40 years of experience managing commercial, multifamily, and senior living properties.
- Our 24-hour emergency service ensures immediate response to critical property needs.
- We provide strategic consulting backed by fifth-generation industry expertise.
- Our team manages over 5,000 homes annually with proven financial stewardship.
- We combine generational knowledge with modern operational best practices.
Services
Commercial Property Management
Our commercial property management services cover lease administration, tenant relations, financial reporting, and property maintenance. With expertise in industrial, hospitality, and office properties, we optimize asset performance through strategic budgeting, CAM billing, and capital improvement planning. Our team ensures regulatory compliance while maximizing investment returns for single properties and large portfolios.
Multifamily Property Management
We specialize in residential multifamily community management including leasing, resident retention, and financial oversight. Our services feature market analysis, curb appeal maintenance, security deposit management, and capital planning. With decades of experience in Central and Eastern Pennsylvania, we deliver income optimization and expense reduction strategies for apartment complexes and rental communities.
HOA Management
Our HOA management services include budget preparation, vendor oversight, rules enforcement, and reserve planning. We provide 24/7 emergency support and detailed record-keeping for over 5,000 homes annually. Our team ensures compliance with governing documents while maintaining property values and facilitating board decision-making processes.
Senior Living Management
We manage senior living communities with expertise in assisted living, personal care, and skilled nursing facilities. Our services include staff training, regulatory compliance, marketing, and capital expense management. Operating four Pennsylvania communities under the Columbia Cottage brand, we focus on resident care quality, employee development, and operational standards for retirement communities.
Strategic Consulting
Our strategic consulting services provide market analysis, development support, and operational optimization for property owners. We offer leasing strategies, capital planning, and financial reporting solutions tailored to commercial, multifamily, and senior living sectors. This includes lender coordination and construction management to enhance property performance and investment value.
People
Randall Horst
CEO & Columbia Cottage Owner
Fifth-generation leader with over 40 years in the industry, Randall oversees Horst Group's strategic direction and has led the company since 2001. He brings deep institutional knowledge and long-term vision to property management operations.
Lori Van Gorden
Vice President of Operations
With 24 years of property management experience, Lori directs multifamily operations and homeowner association services. She focuses on staff development, regulatory compliance, and customer satisfaction through meticulous organizational leadership.
Cindy McWilliams
Columbia Cottage Regional RN
Cindy oversees nursing operations at Columbia Cottage communities, ensuring regulatory compliance and quality resident care. Her expertise includes staff development, care planning, and implementation of clinical best practices in senior living facilities.
Denelle Harding
Regional Project Manager
As Regional Project Manager since 2003, Denelle coordinates Columbia Cottage operations and project implementation. A U.S. Army veteran, she specializes in cross-department communication and historical project context analysis.
Questions
What property types do you manage?
We manage commercial properties, multifamily communities, homeowner associations, and senior living facilities across Central and Eastern Pennsylvania.
How does your HOA management service work?
We provide budget preparation, vendor oversight, rules enforcement, and 24-hour emergency support while maintaining property values and facilitating board governance.
What senior living services do you offer?
We operate four assisted living communities with services including staff training, regulatory compliance, marketing, and capital expense management under the Columbia Cottage brand.
How do you handle property maintenance?
Our comprehensive maintenance services include interior/exterior repairs, emergency response, and capital improvement planning to preserve asset value and resident satisfaction.
What financial reporting services are provided?
We offer detailed financial reporting, annual budgeting, CAM billings, and owner information reporting with transparent accounting practices for all managed properties.
