Business Details
40 Years
experience
Emergency
services
Expert Property Management Services in Austin, TX
Austin Landmark Property Services has been a trusted leader in residential property management since 1986. As one of the first Certified Residential Management Companies (CRMC) in the nation, we combine decades of experience with rigorous industry standards to deliver exceptional service. Our team of licensed professionals prioritizes integrity, legal compliance, and proactive communication to protect property investments and enhance tenant satisfaction. With over 100 years of combined expertise, we specialize in Austin and Central Texas markets, offering tailored solutions for landlords and tenants.Our commitment to innovation ensures streamlined processes for rent collection, maintenance, and tenant placement while maintaining transparency. We pride ourselves on exceeding expectations through personalized attention to each property's unique needs and fostering long-term relationships built on trust and accountability.
Services
Property Management
Tenant Screening
Rent Collection
Maintenance Services
Legal Compliance
Eviction Handling
Property Inspections
Owner Reporting
Details
- Year established: 1986
Highlights and features
- 35+ years of Austin property management expertise with CRMC certification
- 24/7 emergency response and legal compliance specialists on staff
- Proven tenant placement guarantee with no leasing commission for replacements
- Advanced technology for transparent owner portals and real-time reporting
- Award-winning team with multiple industry designations including MPM and RMP
Associations and certifications
- National Association of Residential Property Managers (NARPM) - Certified Residential Management Company (CRMC)
What people say
Quick response times
Professional management
Knowledgeable staff
Effective tenant screening
Transparent accounting
Services
Property Management
Our comprehensive property management service ensures optimal property performance through proactive maintenance and strategic oversight. We handle day-to-day operations including rent collection, vendor coordination, and tenant communication while maintaining strict legal compliance. With regular property evaluations and detailed financial reporting, we protect your investment's value while maximizing returns through expert market positioning.
Tenant Screening
We implement rigorous tenant screening processes using TransUnion credit checks and comprehensive background verification. Our multi-step evaluation includes income verification, rental history analysis, and pet screening through third-party specialists. This thorough approach minimizes risk while ensuring qualified tenants who will maintain property standards and honor lease agreements.
Rent Collection
Our streamlined rent collection system offers multiple payment options including online transfers and check submissions. We enforce consistent collection policies to ensure timely payments while providing transparent accounting through our digital owner portals. Monthly statements and annual tax reports are delivered electronically, with rent disbursements processed by the 10th of each month.
Legal Compliance
We maintain complete compliance with state and federal housing regulations including Fair Housing Act requirements. Our licensed team ensures proper lease documentation using Texas Realtors templates and stays current with property code standards. We provide eviction representation for non-payment cases and coordinate with attorneys for complex legal matters.
Maintenance Services
Our maintenance program combines preventive care with rapid response for emergency repairs. We coordinate licensed contractors for all service needs and maintain 24/7 availability for urgent issues. Annual property inspections identify potential concerns while our maintenance tracking system ensures timely resolution of all service requests.
People
Rick Ebert
President
Co-founder with MPM and RMP designations from NARPM. Developed 22 Texas-approved property management classes and served on multiple industry committees. Recognized with NARPM President's Award for exceptional service to the profession.
Karen Ebert
Vice President
Co-founder and former NARPM board member. Instrumental in developing ALPS' systems that earned third national CRMC designation. Recipient of NARPM President's Award and Austin Board of Realtors Member of the Year recognition for leadership contributions.
Mike Ebert
Director of Property Management
BA in Economics from UT Austin with 17 years of property management experience. Oversees operations while maintaining active involvement in professional associations. Recognized for implementing innovative customer service practices and technology integration.
Shelly Longoria
Property Manager
MPM and GRI designee managing 130+ properties. Serves on NARPM Austin Chapter board and earned industry leadership program certifications. Specializes in tenant relations and property optimization strategies for maximum ROI.
Marc Witmer
Property Manager
MPM and RMP designee with diverse management background. Focuses on detail-oriented service and tenant-owner relationship building. Combines 20+ years of business experience with property management expertise to deliver comprehensive solutions.
Questions
What areas do you service?
We manage properties in Travis, Williamson, Hays, Bastrop, and Bell counties including Austin, Round Rock, Cedar Park, and surrounding Central Texas communities.
How do you screen tenants?
Our process includes TransUnion credit checks, income verification, criminal background checks, rental history verification, and specialized pet screening for service animals.
What fees do you charge?
Our fees include a monthly management fee (8% + $7 minimum), leasing fees (40-80% of one month's rent), and renewal fees (5-10% of one month's rent).
Do you offer 24/7 emergency service?
Yes, we provide 24/7 emergency response for urgent maintenance issues and property emergencies as required by Texas law.
How are maintenance requests handled?
We coordinate licensed vendors for all maintenance needs with our team overseeing timely completion. Emergency repairs receive immediate attention through our on-call service network.
What happens if a tenant breaks lease?
We handle eviction proceedings for non-payment cases and will place replacement tenants at no additional leasing fee under our guarantee program.
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