Your Home, Our Expertise. Let's Get Moving!
About Us
Advanced Property Management is a family-owned and operated leasing and property management company dedicated to delivering top-quality service with a personal touch. Founded on the principle that property management can be made simpler and more efficient, we strive to maximize the return on your investment while taking care of the day-to-day complexities.
Our Mission
Our mission is to empower investors through personalized management solutions, ensuring clear communication, transparency, and efficient property care. We believe in fostering strong relationships with tenants and meticulously maintaining your investment.
Why Choose Us?
- Experienced Team: Our seasoned professionals have extensive experience in managing diverse rental properties, ensuring meticulous care and successful outcomes.
- Selective Tenant Matching: We carefully select tenants through a rigorous screening process, ensuring a reliable and responsible tenant population for your property.
- Transparency and Communication: We prioritize open and clear communication, keeping you updated on all aspects of property management through secure online access to your account.
- Cost-effective Approach: We refrain from unnecessary charges, only billing for the genuine costs incurred in managing your property.
- Proactive Management: We take a proactive approach to maintaining your property, handling repairs promptly and efficiently without compromising quality.
Services Offered
Advanced Property Management offers a comprehensive range of services to meet your specific needs, including:
For Owners
- Tenant screening and selection
- Lease negotiation and signing
- Rent collection and payment
- Property maintenance and repairs
- Inspections and property evaluations
- Detailed financial reporting
- Online tenant portal and secure communication
For Tenants
- Seamless online application process
- Responsive maintenance and repair services
- Dedicated online communication portal
- Transparent rental agreement and clear communication
Our Services Ensure
- Increased property value
- Stable and reliable rental income
- Reduced vacancy periods
- Peace of mind and hassle-free property management
Poor Customer Service and Maintenance
The reviews of Advanced Property Management (APM) are overwhelmingly negative. Many reviewers have reported poor customer service, delayed or unfulfilled maintenance requests, and a lack of accountability. Despite paying for services, tenants have experienced issues such as ant infestations, poor landscaping, and broken appliances that were not repaired in a timely manner.
Unreliable Staff and Unresponsive Communication
Several reviewers have criticized the staff at APM for being unresponsive, unprofessional, and unreliable. Some have reported being told that maintenance requests would be completed only to have the work delayed or never done. Others have had difficulties getting in touch with staff members or have been left with unanswered calls and emails.
Lack of Attention to Detail and Neglect
The reviews also suggest that APM is neglectful in their duties, leaving tenants to deal with maintenance issues, mold, and water damage on their own. Some have even reported being asked to drop off copies of their keys, despite already paying for service.
Mixed Experience with Some Staff Members
Not all reviews are negative. One reviewer, Kimberlina Ross, reported a positive experience with an associate, while Trevor Gibson and Sherri Fox praised the professionalism and helpfulness of Jessica and the girls, respectively.
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