Business Details
30 Years
experience
Emergency
services
Your Trusted Vacation Rental Partner in Scottsdale
Casago has been a leader in vacation rental management for over two decades, offering property owners a trusted partner to maximize their investment's potential. Our Owner-Centric philosophy ensures every decision prioritizes property owners' interests, with dedicated teams providing cleaning, maintenance, and concierge services to maintain high standards. We combine proprietary technology like the Casago Rating system with extensive guest reviews to ensure quality properties. Our corporate housing and long-term rental solutions cater to diverse client needs, supported by a commitment to transparency and communication. With operations in over 70 markets across the U.S., Mexico, Costa Rica, and Aruba, we manage more than 3,000 properties, including beachfront homes and luxury villas.Our culture emphasizes honesty, owner advocacy, and exceptional guest care, with staff trained to anticipate needs and resolve issues promptly. We guarantee 24/7 support for owners and guests, backed by a proven track record of revenue growth for property owners. Our executive team brings decades of hospitality experience, focusing on innovation in property management systems and guest satisfaction. We maintain industry-leading standards through rigorous staff training and daily operational excellence.
Services
Vacation Rentals
Property Management
Corporate Housing
Long-Term Rentals
Concierge Services
Maintenance Solutions
Marketing Services
Guest Screening
Revenue Optimization
24/7 Support
Details
- Year established: 1996
Highlights and features
- 20+ years managing vacation properties with proven revenue growth
- Dedicated Owner-Centric philosophy with property advocate training
- Proprietary Casago Rating system ensures quality control
- 24/7 support for owners and guests across 70+ markets
- Comprehensive services covering maintenance, marketing, and guest relations
Associations and certifications
- Better Business Bureau (BBB)
What people say
40% revenue increase
Excellent communication
24/7 support available
Property well-maintained
Increased occupancy rates
Services
Vacation Rentals
Casago offers premium vacation rental properties in over 70 destinations across North America and the Caribbean. Our curated selection includes beachfront villas, mountain retreats, and urban apartments, all maintained to high standards. Owners benefit from our proprietary Casago Rating system that combines inspections with guest reviews to ensure quality. We provide 24/7 support for guests and owners, with local teams handling maintenance and concierge services to enhance guest experiences.
Property Management
Our comprehensive property management services cover maintenance, marketing, and guest relations for vacation homes. With 20+ years of experience, we implement customized strategies to maximize rental income while preserving property value. Our Owner-Centric approach includes regular communication, transparent reporting, and dedicated local teams. We handle everything from cleaning and repairs to guest check-ins, ensuring hassle-free ownership for property investors.
Corporate Housing
Casago provides furnished corporate housing solutions for business travelers and relocating employees. Our properties offer hotel-like amenities with home comforts, available for stays ranging from weeks to months. We partner with corporations to meet employee housing needs while ensuring property owners receive consistent returns. Our 24/7 support team assists with move-in coordination, maintenance, and guest services to maintain high occupancy rates.
Long-Term Rentals
We manage long-term rental properties with a focus on quality tenant placement and property preservation. Our rigorous screening process ensures reliable tenants who care for properties as their own. Regular maintenance checks and prompt repair services protect owners' investments. Our local teams maintain open communication with tenants to address needs proactively, reducing turnover and maximizing returns for property owners.
Concierge Services
Casago's concierge services enhance guest experiences through personalized assistance before, during, and after stays. Our local teams provide destination expertise, activity recommendations, and emergency support. We handle special requests to ensure guest satisfaction, which contributes to positive reviews and repeat bookings. This service also benefits owners by reducing direct inquiries and maintaining professional communication channels.
People
Steve Schwab
Founder, CEO
Steve Schwab founded Casago in 1996 and has led its growth into a leading vacation rental management company. With over 25 years in the hospitality industry, he pioneered the Owner-Centric philosophy that guides Casago's operations. He focuses on innovation in property management technology and guest experience enhancement.
Joseph Riley
President
Joseph Riley oversees Casago's strategic growth and operational excellence. With extensive experience in hospitality management, he has expanded Casago's presence to over 70 markets. He emphasizes maintaining high service standards while implementing technological advancements in property management systems.
Carlos Corzo
CTO
Carlos Corzo leads Casago's technology initiatives, developing the proprietary Casago Rating system and digital platforms. With a background in hospitality tech innovation, he focuses on creating tools that enhance owner transparency and guest satisfaction through data-driven insights and automation.
Anand Naimpally
CFO
Anand Naimpally manages Casago's financial operations, ensuring sustainable growth and investment in service quality. With expertise in financial strategy for hospitality businesses, he oversees budgeting, reporting, and financial planning to support Casago's expansion and service enhancements.
John Banczak
COO
John Banczak directs daily operations across Casago's 70+ markets. With extensive experience in hospitality management, he ensures consistent service quality through staff training programs and operational standardization. He focuses on maintaining Casago's reputation for reliability and exceptional customer service.
Questions
What areas does Casago operate in?
Casago operates in over 70 markets across the United States, Mexico, Costa Rica, and Aruba, including major destinations like Scottsdale, Santa Barbara, Cancun, and Puerto Vallarta.
How does Casago ensure property quality?
We use our proprietary Casago Rating system combining annual inspections with guest reviews to maintain high standards across our 3,000+ properties.
What services do property owners receive?
Owners get full-service management including maintenance, marketing, guest relations, and 24/7 support, with transparent monthly reporting and revenue optimization strategies.
Are pets allowed in rentals?
Pet-friendly options are available in select properties. Availability depends on specific property policies and local regulations.
How are maintenance issues handled?
Local teams address maintenance requests promptly, with emergency support available 24/7 to ensure guest comfort and property preservation.
What payment methods are accepted?
Payment options vary by property but typically include major credit cards and online payment systems for guest convenience.
