Business Details
50+ Years
experience
Emergency
services
Premier Property Management Services in Baltimore
As the first dedicated community property management company in Baltimore, Residential Realty Group (RRG) has specialized in condominium and homeowner association management since 1973. Our team prioritizes fiduciary responsibility, placing client interests first while leveraging over 50 years of industry experience. We offer tailored solutions for diverse properties including mid-rise condos, single-family HOAs, and master associations, emphasizing transparency in financial accounting and proactive maintenance.Our executives maintain professional designations like CMCA and PCAM, ensuring compliance with evolving legal standards. With 24/7 emergency services and a client-centric approach, we provide online portals for real-time financial access and community management. Our woman-owned business combines decades of local expertise with national accreditation to deliver reliable, stress-free property management solutions.
Services
Homeowner Association Management
Condominium Management
Property Management
Community Accounting
Handyman Services
Builder Developer Services
Financial Accounting
Maintenance Coordination
Board Consulting
Online Portal Services
Details
- Year established: 1973
Highlights and features
- We offer 50+ years of specialized property management experience
- Our transparent accounting platform provides real-time financial access
- We maintain 24/7 emergency response availability
- Our executives hold industry-leading CMCA and PCAM designations
- We implement proactive maintenance solutions with rapid response times
Associations and certifications
- CMCA
- AMS
- PCAM
- MHIC
- CGP
What people say
Transformed the way our HOA operates
Rapid response to maintenance issues
Proactive approach to problems
Invested in community's long-term success
Unmatched property management services
Services
Condominium Management
Our condominium management services provide comprehensive oversight for mid-rise, garden, and high-rise properties. We handle accounting, maintenance coordination, and board advisory functions while maintaining 24/7 emergency response capabilities. Our CMCA-certified managers implement proactive solutions for common area maintenance, budget preparation, and vendor management. With decades of experience in Maryland's regulatory environment, we ensure compliance with evolving legal requirements while maintaining property value through preventative maintenance programs.
Homeowner Association Management
We specialize in managing homeowner associations of all sizes, from small townhouse communities to large master associations. Our services include financial accounting, covenant enforcement, and maintenance coordination for common areas like pools and clubhouses. Our team provides board training and budget preparation while implementing transparent accounting systems for real-time financial access. With expertise in Maryland's HOA regulations, we help communities maintain property values through proactive maintenance planning and emergency response protocols.
Community Accounting
Our community accounting services offer complete financial management for property associations. We provide budget preparation, accounts payable/receivable management, and monthly financial reporting through online portals. Our system enables real-time access to financial records for board members and property owners. We handle fee collection, vendor payment processing, and annual audit preparation while maintaining strict compliance with accounting standards. Our experienced controllers ensure accurate financial tracking across multiple properties and associations.
Handyman Services
Our handyman services provide in-unit maintenance solutions for condo and townhome owners. We handle minor plumbing and electrical repairs, appliance installation, and fixture replacements while offering drywall repair and painting services. Our professionals perform caulking, weatherproofing, and furniture assembly tasks with smoke detector maintenance and general home upkeep. Available as an on-demand service, we ensure prompt response times for both small repairs and comprehensive maintenance projects across residential properties.
Property Management
Our property management services cover residential and commercial condominiums with comprehensive maintenance and financial oversight. We coordinate landscaping, snow removal, and building repairs while managing vendor relationships for utility services and pest control. Our team provides vacant property monitoring and seasonal check-ins for snowbird owners. With customized management packages, we offer flexible solutions for individual property owners and large-scale developments across Maryland's diverse real estate market.
People
Joan Magill
Founder, Broker
Visionary entrepreneur with 50+ years of property management experience, co-author of industry publications, and pioneer in community association management since the 1970s.
Jodi Baumel
Controller, Executive Vice President
30+ year company veteran who developed accounting systems managing thousands of accounts, ensuring precise monthly financial reporting and customized financial solutions for properties.
Charlene Morazzani
Executive Vice President
25+ year industry expert overseeing new development division, providing education to builders and homeowners about community living while managing property transitions from developer to association control.
Questions
What property types do you manage?
We manage mid-rise condos, townhouse HOAs, single-family communities, master associations, commercial condos, and mixed-use developments across Maryland.
Do you offer 24/7 emergency services?
Yes, our emergency response team is available 24 hours a day, 7 days a week for urgent maintenance issues and property emergencies.
What areas do you serve?
We primarily serve Maryland, including Baltimore City, Towson, and surrounding counties with property management and HOA services.
Are your managers certified professionals?
Our team holds industry certifications including CMCA, AMS, PCAM, and CGP designations through professional property management organizations.
How do you handle financial reporting?
We provide real-time online access to financial records with monthly reports, budget tracking, and transparent accounting through our digital portal system.
Do you work with new developments?
Yes, we assist builders and developers with transition planning and long-term community management solutions for new residential developments.