Business Details
Trusted HOA Documents & Services for Real Estate Professionals
Association Online has been serving the real estate industry for over two decades, specializing in HOA documentation and servicing. Our mission-driven team delivers accurate, timely solutions to reduce risk, protect investments, and streamline transactions. We handle HOA needs from purchase to post-sale, offering customized services through an intuitive portal. With expertise in estoppels, condo questionnaires, and national HOA research, we serve title companies, SFRs, realtors, and lenders. Our commitment to transparency, efficiency, and client trust has established us as an industry leader in HOA management solutions. 
Services
HOA Documents
SFR Servicing
Estoppels & Status Letters
Condo Questionnaires
HOA Locator Services
HOA Website Portal
HOA Research
HOA Sales Expert Program
Highlights and features
- We offer 20+ years of specialized HOA expertise for real estate transactions
- Our portal provides 24/7 access to customized HOA documentation and analysis
- We guarantee 98%+ accuracy in national HOA research and risk assessments
- Our team handles HOA servicing from purchase to post-sale for SFR investors
- We deliver state-compliant estoppels and condo questionnaires with fast turnaround
What people say
Excellent service
Quick to reply
Go above and beyond
Saved me
Truly appreciate
Services
HOA Documents
We provide comprehensive HOA documentation including bylaws, financial statements, and governing documents. Our team ensures 98%+ accuracy in delivering state-compliant materials for real estate transactions. Clients receive organized digital packages that reduce closing risks and protect investment portfolios.
SFR Servicing
Our SFR servicing manages HOA fees, violations, and liens for single-family investors. The service includes portfolio tracking, document storage, and proactive communication with associations. Clients access real-time data through our secure portal to maintain compliance and maximize returns.
Estoppels & Status Letters
We deliver verified estoppel letters and status reports with guaranteed deadline compliance. Our system tracks transfer fees, special assessments, and HOA obligations to prevent closing delays. Lenders and title companies receive standardized documentation packages for efficient underwriting.
Condo Questionnaires
Customizable condo questionnaires meet lender-specific underwriting requirements. Our team ensures complete responses to accelerate loan approvals while maintaining compliance with association regulations. Digital status tracking reduces processing time by eliminating manual follow-ups.
HOA Locator Services
We identify HOA affiliations for properties across all 50 states using address-based research. Our database provides risk scores, contact reports, and disclosure requirements for pre-purchase analysis. Clients receive actionable insights to mitigate unforeseen association obligations.
People
Mike Schwab
Founder & CEO
Former pig farmer turned HOA expert, Mike leads with transparency and strategic vision. As direct descendant of the Chickasaw Nation's first governor, he brings leadership that transformed HOA management into a national service platform.
Jerie Schwab
COO & CFO
CPA with 10+ years in finance, Jerie oversees operations and financial strategy. Her background in agribusiness and biotechnology complements real estate expertise, driving AO's growth from single HOA to industry leader.
Tera Foechterle
Director of Operations
HOA process expert with 5+ years at AO, Tera manages Colorado operations. She specializes in navigating state-specific contract requirements while maintaining exceptional client service standards for title companies and realtors.
Russ Anderson
Director of IT
27-year technology veteran leading AO's IT strategy. Russ develops systems that enhance client interactions and maintain compliance with industry security standards while supporting company-wide digital transformation initiatives.
Scott Powell
Director of Employee Success
25-year HR professional managing employee development programs. Scott combines multicultural training experience with pastoral support to foster team growth and maintain AO's service-oriented corporate culture.
Questions
What HOA services do you provide for real estate professionals?
We offer HOA documents, estoppels, condo questionnaires, and SFR servicing. Our solutions cover pre-purchase research through post-sale management with nationwide coverage.
How do you ensure accuracy in HOA documentation?
Our 98%+ accuracy rate comes from dedicated research teams and verification processes. We maintain direct contacts with HOAs across all 50 states for up-to-date information.
Can investors track multiple properties through your system?
Yes, our portal provides consolidated views of investment portfolios with real-time updates on fees, violations, and compliance status for all managed properties.
How quickly do you complete estoppel requests?
We guarantee on-time delivery with average turnaround under 48 hours. Urgent requests receive priority processing through our dedicated document team.
Do you handle HOA research for out-of-state properties?
Our national database covers all 50 states. We locate HOAs, verify obligations, and provide risk assessments regardless of property location.
What makes your condo questionnaire service different?
We eliminate manual processes through customizable digital forms that meet specific lender requirements while maintaining 100% compliance with association regulations and disclosure laws.
