Business Details
Emergency
services
Your Trusted Property Management Partner in Minnesota
Founded on a commitment to client-centric service, New Concepts Management has been a trusted leader in property management for nearly 30 years. Our expertise spans homeowners association management, commercial property oversight, and rental property solutions, serving clients across Minnesota with tailored strategies. We prioritize proactive problem-solving, leveraging decades of experience to protect property values and enhance tenant satisfaction. Our team of industry veterans delivers customized plans, from budget planning and maintenance to 24/7 emergency response, ensuring seamless operations for diverse properties.With a 99% client retention rate, we emphasize transparency, accessibility, and innovation, offering free educational resources like webinars and a radio show to empower property owners. Headquartered in St. Louis Park, MN, we combine local market knowledge with comprehensive services to make every clients property our priority.
Services
HOA Management
Commercial Property Management
Rental Property Management
Maintenance and Construction
Preferred Vendors
Highlights and features
- We offer 30 years of property management expertise tailored to Minnesota markets.
- Our 99% client retention rate reflects unmatched service reliability.
- 24/7 emergency response ensures immediate support for critical issues.
- Customized plans align with unique property needs and budgets.
- Experienced team includes certified professionals with industry credentials.
Services
HOA Management
We provide comprehensive homeowners association management, including budget planning, covenant enforcement, and 24/7 emergency response. Our services ensure compliance, enhance community living, and protect property values through proactive maintenance and board collaboration. With expertise in FHA/VA recertification and reserve studies, we streamline operations for over 220 associations statewide.
Commercial Property Management
Our commercial management services cover leasing, budget projections, and tenant satisfaction strategies for office buildings and industrial properties. We focus on cost control, capital improvements, and security oversight to maximize returns while maintaining high occupancy rates. 24/7 emergency support ensures uninterrupted operations for diverse commercial assets.
Rental Property Management
We handle rental property needs from lease agreements to tenant screening and maintenance coordination. Our team optimizes rental pricing, ensures legal compliance, and conducts regular inspections to safeguard investments. Proactive maintenance and tax abatement strategies keep properties profitable year-round for single-family homes and apartment complexes.
Maintenance and Construction
Our Start To Finish Contracting division offers emergency repairs, renovations, and project management for residential and commercial properties. Certified professionals deliver quality craftsmanship for plumbing, remodeling, and insurance restoration projects. Round-the-clock availability ensures rapid response to urgent maintenance needs across Twin Cities.
Preferred Vendors
We connect clients with vetted vendors for specialized services like insurance, tax filing, and contractor bids. This network ensures competitive pricing and reliable support for property needs, from routine maintenance to large-scale improvements. Our partnerships enhance service efficiency while maintaining high standards of quality and accountability.
People
Gene Sullivan
President and C.E.O.
With over 30 years in property management, Gene Sullivan leads New Concepts Managements operations and growth. He previously directed property management for Burnet Financial Group and founded a Century 21 franchise, bringing extensive expertise in multi-family housing and commercial properties.
Paul Roth
Executive Vice President
Paul Roth, holding a CCAM designation and Minnesota real estate license, specializes in Common Interest Community management. He has guided numerous developers through neighborhood setup and turnover, leveraging 25+ years of experience in HOA and commercial property strategies.
Leonard Hovde
Senior Vice President
Leonard Hovde, a master plumber and president of Start to Finish Contracting, oversees construction and maintenance services. His expertise in general contracting and property retrofitting ensures high-quality solutions for commercial and residential clients across the Twin Cities.
Kari Kisor
Director of Operations
Kari Kisor manages operations with a focus on client satisfaction and team coordination. Her background in hospitality and management from Purdue University informs her approach to resolving client issues efficiently while maintaining seamless service delivery.
Ashley Twining
Director of Rental Services
Ashley Twining, a Certified Manager of Community Associations, leads rental services with expertise in lease compliance and tenant management. Since joining in 2013, she has optimized rental strategies and reserve studies, drawing on 18 years of property management experience across multiple states.
Questions
What services does New Concepts Management offer?
We provide HOA management, commercial and rental property oversight, maintenance, and vendor partnerships. Services include budget planning, 24/7 emergency response, tenant screening, and construction projects tailored to client needs.
Do you manage properties outside Minnesota?
Our primary focus is Minnesota, particularly the Twin Cities area. We specialize in local market needs but can consult on broader regional strategies through our network.
How does your 24/7 emergency response work?
Our Start To Finish Contracting team provides immediate support for urgent repairs like plumbing or storm damage. Clients contact us directly for after-hours issues, ensuring rapid resolution to minimize property risks.
Can you assist with HOA insurance and tax filings?
Yes, we handle insurance consulting, reserve studies, and tax filings for HOAs. Our team ensures compliance and optimal coverage while managing documentation and claims processes efficiently.
What sets your rental management apart?
We combine competitive pricing, legal compliance, and proactive maintenance to maximize rental returns. Our tenant screening and tax abatement strategies reduce vacancies and enhance profitability for property owners.
How do you customize property management plans?
We collaborate with clients to develop tailored solutions, from budgeting to capital improvements. Our flexible approach adapts to property type, size, and owner goals, ensuring alignment with unique investment objectives.
