Business Details
43 Years
experience
Emergency
services
Your Trusted Property Management Partner in Boston
Mediate Management has been a leader in property management services for over 40 years, serving the Boston Metropolitan area with expertise and dedication. Our mission is to enhance community quality of life through superior property management, combining proactive strategies with personalized care for condominiums, co-ops, and investment properties. With a team of over 200 professionals, we provide full-service solutions including maintenance, project management, accounting, and 24/7 emergency response. Our team holds industry certifications such as CMCA, AMS, and PCAM, ensuring the highest standards of service. We specialize in navigating the unique challenges of properties ranging from historic to newly constructed, prioritizing client satisfaction and property value preservation. Our commitment to innovation and operational efficiency has earned us recognition as Banker & Tradesman's Best in Residential Property Management since 2009.We maintain transparent communication and financial controls while offering digital tools like our online client portal for seamless account management. Our approach combines technical expertise with a customer-centric philosophy, ensuring residents enjoy harmonious communities and owners achieve maximum investment returns. Through continuous staff training and empowerment, we deliver timely solutions to property challenges while maintaining a culture of accountability and growth. This combination of experience, certified expertise, and technological integration makes Mediate Management a trusted partner for property owners seeking reliable, comprehensive management services.
Services
Property Management
Maintenance Services
Cleaning Services
Snow Removal
Project Management
Accounting Services
Site Staffing
Client Portal Access
Capital Improvement Management
Emergency Response
Details
- Year established: 1983
Highlights and features
- 40+ years of Boston property management expertise
- 24/7 emergency maintenance and snow removal services
- Certified professionals with CMCA, AMS, and PCAM designations
- In-house accounting and capital improvement management
- Award-winning service since 2009
Associations and certifications
- Community Associations Institute
What people say
Excellent work
Responsive team
Knowledgeable staff
Prompt service
Professional approach
Services
Property Management
Our comprehensive property management services cover condominiums, co-ops, and investment properties with customized solutions. We handle financial controls, community relations, and operational needs while maintaining property value. Our certified team ensures compliance with local regulations and association rules through proactive management strategies.
Maintenance Services
In-house maintenance team provides 24/7 emergency response and scheduled repairs for plumbing, HVAC, electrical systems. Our technicians handle both routine maintenance and urgent issues with minimal disruption to residents. Preventative maintenance programs help avoid costly repairs and extend equipment lifespan.
Project Management
Capital improvement management includes planning, budgeting, and execution of major property upgrades. We coordinate contractors, obtain necessary permits, and ensure projects stay on schedule and within budget. Our expertise covers historic preservation and modernization of aging buildings.
Cleaning Services
Regular cleaning and snow removal services maintain property appearance and safety standards. Our staff follows customized cleaning schedules for common areas, with emergency cleaning available for unexpected situations. Seasonal services include winter snow removal and spring deep cleaning.
Client Portal
Digital platform provides 24/7 access to account information, document requests, and online payments. Owners can submit service requests and track maintenance progress through the portal. Secure document storage includes financial statements and association records.
People
Mark Mediate
Founder
With over 40 years in property management, Mark built Mediate Management into Boston's premier firm. He pioneered the company's proactive approach to property care and community relations.
Javier
Maintenance Technician
Certified plumbing expert known for exceptional service in Boston's historic buildings. Handles complex repairs with minimal disruption to residents while maintaining safety standards.
Andres
Client Services
Reliable client services specialist praised for positive attitude and problem-solving skills. Manages document requests and client communications with professionalism and efficiency.
Rich
Building Superintendent
Experienced superintendent handling technical and construction challenges in Boston properties. Supervises maintenance teams and temporary workers while maintaining high service standards.
Casey
Project Manager
Detail-oriented project manager coordinating capital improvements and vendor relationships. Known for clear communication and successful execution of complex renovation projects.
Questions
What areas do you serve?
We specialize in Boston Metropolitan area properties including condominiums, co-ops, and investment buildings.
Do you offer emergency services?
Yes, our 24/7 emergency response team handles maintenance issues and snow removal year-round.
How can I pay fees?
Use our online portal for credit card payments or mail checks to our Boston office location.
What certifications do your staff hold?
Our team maintains CMCA, AMS, and PCAM certifications through Community Associations Institute.
How are maintenance requests handled?
Submit through our client portal or contact site staff directly for urgent issues.
What makes you different from other managers?
40+ years of Boston experience, in-house services, and certified professionals delivering personalized solutions.
