We're here to get you home.
At Bay Equity Home Loans, we're a full-service mortgage lender dedicated to helping individuals and families achieve their dream of homeownership. Founded in 2007 and licensed in 48 states and DC, our passion is delivering exceptional customer service and personalized attention to each of our clients. Our team of experienced loan officers and mortgage professionals are committed to guiding you through every step of the home buying or refinancing process.
Our Services
We offer a wide range of services to cater to your unique needs. Whether you're a first-time homebuyer, a current homeowner, or in need of refinancing, we have the expertise and resources to assist you. Our services include:
- First-Time Homebuyer: We understand the excitement and uncertainty that comes with buying your first home. Our knowledgeable loan officers will walk you through the process, from pre-approval to closing, to ensure a smooth and stress-free experience.
- Home Loans: From fixed-rate to adjustable-rate mortgages, we offer a variety of loan products to suit your financial situation and goals.
- Refinance: Whether you're looking to lower your monthly payments, consolidate debt, or tap into your home's equity, our refinance options can help you achieve your financial objectives.
- Specialty Loans: We also offer specialized loan programs for unique situations, such as government-sponsored loans like FHA, VA, and USDA loans.
Why Choose Us?
At Bay Equity Home Loans, we pride ourselves on building lasting relationships with our clients. We understand that buying or refinancing a home is a significant life event, and we're committed to providing personalized service and support throughout the process. Our staff of experienced loan officers and mortgage professionals are dedicated to navigating you through the complexities of the loan process, ensuring you make informed decisions and achieve your goals.
What Our Customers Say
Don't just take our word for it! Our satisfied customers rave about our exceptional service and expertise:
- "Bay Equity made buying our first home easy. Very informative and helpful throughout the process. Thank you so much!" - Zoe E
- "Amazing communication, really simple process, super friendly and just as excited for our new home as we were." - Cindy C
- "Everyone was kind, friendly and helpful. I would recommend them to anyone who's looking to buy or sell a home." - Heidi E
Get in Touch
We invite you to explore our website, learn more about our services, and get in touch with one of our knowledgeable loan officers. We're committed to communication and helping our customers in any way we can. Contact us today to start your journey to homeownership or refinancing your dream home.
Poor Customer Service and Untrustworthy Dealings
Some individuals have reported having a terrible experience with Ali Ghaziani and Bay Equity. Marie T. gave 1-star review stating that she had the worst experience with Ali due to poor professionalism, customer service, and communication. She even suspects that something bad would come to light due to the shady dealings. Another reviewer, Tabatha Rehm, had a similar experience, complaining about lack of communication and information after closing on the house, resulting in unpaid tax bills and no answers.
Excellent Service and Communication
On the other hand, several reviewers have praised their experiences with Bay Equity and its representatives. Gracelynn Fjelstad, Steph Hirshberg, Fran Johnson, Beverley Lubbe, and Bailey Shepherd all gave 5-star reviews, praising the professionalism, communication, and assistance they received from loan officers such as Coleen TeBockhorst, Brenda Sargent, and Shannon. They highlighted the excellent communication, hard work, and patience shown by the representatives, making the mortgage and refinancing process smooth and successful.
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