Our Vision
At Metropolis Apartments, our vision is to empower individuals in their pursuit of their dreams in New York City. We believe everyone deserves a fulfilling experience when it comes to buying, selling, or renting their ideal property.
Who We Are
Founded by Tom Ripellino, with over 25 years of experience in New York's competitive Real Estate market, Metropolis Apartments stands out as a trusted independent brokerage. We combine deep industry expertise with innovative technology to provide clients with a seamless and personalized experience.
Our Values
Our core values guide us in everything we do:
- Client-centeredness: We prioritize understanding your unique needs and aspirations to deliver tailored guidance throughout your journey.
- Integrity: We uphold the highest ethical standards and transparency in all our transactions.
- Experience: Our team's extensive knowledge and skills ensure a smooth and efficient process for every client.
- Innovation: We embrace new technologies and industry trends to enhance your experience and optimize results.
Our Services
We offer a comprehensive range of services to meet all your Real Estate needs:
- Buying: Expertise in finding you the perfect property, negotiating the best price, and guiding you through the entire process from offer to closing.
- Selling: Maximizing the value of your property through strategic marketing campaigns, negotiation skills, and expert knowledge of the local market.
- Renting: Comprehensive support for finding and securing your ideal rental property, including market analysis and personalized tenant screening.
Why Choose Metropolis Apartments?
- Experience and Expertise: Decades of industry knowledge and unparalleled market insight ensure you make informed decisions.
- Personalized Attention: You'll work with a dedicated and experienced agent who understands your unique needs and aspirations.
- Transparency and Communication: We provide clear and consistent communication throughout the entire process, ensuring you are always informed and updated.
- Client-focused Culture: We prioritize your needs and concerns, going above and beyond to deliver exceptional results.
Trust Issues and Unprofessional Behavior
Several reviewers have reported issues with the professionalism and trustworthiness of the agents at Metropolis Apartments. Graham L experienced aggressive and defensive behavior from an agent who refused to provide a secure way to apply for an apartment. Christa L had a similar experience with an agent who asked her to sign an illegal and unenforceable form. Robin Z was left feeling frustrated and disappointed when an agent failed to deliver on a promised gift card. These incidents have raised concerns about the level of professionalism and integrity among the agents at Metropolis Apartments.
Positive Experiences and Effective Representation
However, many reviewers have had positive experiences with Metropolis Apartments. Michael B praised Tom from Metropolis Apartments for his excellent service and help in finding a new apartment. Tina S credited Tom with being proactive and informative in finding someone to take over her lease. Stephen S and Maria S both praised Tom Ripellino for his efficiency and hard work in finding them ideal apartments. Susan K appreciated Tom's diligence and support throughout the application process.
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