Business Details
50+ Years
experience
Your Trusted Partner for Property Management Solutions
For over six decades, Windsor Communities has been dedicated to creating apartment communities where residents feel genuinely cared for. Founded in 1960, we own and manage 155+ communities across 23 markets nationwide, prioritizing sustainable practices and personalized service. Our team of 1,000 associates focuses on resident satisfaction through modern amenities, energy-efficient solutions, and a culture of accountability and inclusivity.Recognized as the #1 Property Management Company for Overall Customer Satisfaction by the Kingsley Index for four consecutive years, we combine industry expertise with a commitment to building strong neighborhoods. Our leadership team brings decades of experience in property management, ensuring we deliver on our promise of 'Better Living' through innovative solutions and community-driven care.
Services
Apartment rentals
Property management
Resident services
Pet-friendly amenities
Maintenance support
Details
- Year established: 1960
Highlights and features
- We have over 60 years of experience in property management across 23 markets.
- Our 155+ communities offer personalized service and modern, sustainable living spaces.
- Recognized #1 for Overall Customer Satisfaction by the Kingsley Index for four years.
- We implement energy-efficient solutions like LED lighting and WaterSense appliances.
- Our dedicated service teams provide quick response times and mobile communication options.
What people say
Excellent experiences
Cared for residents
Modern amenities
Quick service response
Pet-friendly policies
Services
Apartment rentals
Windsor Communities offers diverse apartment rental options across 23 markets nationwide. Our communities feature modern designs, energy-efficient appliances, and pet-friendly policies. Residents benefit from personalized service, community events, and amenities like coworking spaces and fitness centers. With flexible lease terms and locations ranging from bustling cities to suburban areas, we provide tailored living solutions that adapt to residents' evolving needs.
Property management
Our property management services focus on maintaining high-quality living environments through proactive maintenance and sustainable practices. We employ certified green cleaning products, LED lighting, and WaterSense appliances to ensure eco-friendly operations. Our teams provide 24/7 support for resident needs, combining technology-driven solutions with personalized care to maintain community standards and resident satisfaction across all our managed properties.
Resident services
Windsor Communities delivers comprehensive resident services through mobile platforms and on-site teams. Our Bilt Rewards program offers rent payment flexibility and loyalty benefits. Residents access self-service options for minor repairs, virtual community boards, and dedicated support for relocation within our network. The service team provides real-time updates and quick response times for maintenance requests, ensuring a seamless living experience tailored to individual needs.
Pet-friendly amenities
We offer specialized pet amenities across all communities, including bark parks, pet spas, and walking services. Our pet-friendly policies accommodate various animal types with designated play areas and social events like Yappy Hours. Residents enjoy convenience features like package lockers for pet supplies and storage solutions for outdoor gear, creating a welcoming environment that supports both human and animal well-being in our communities.
Maintenance support
Our maintenance support services combine rapid response times with preventive care strategies. Certified technicians handle repairs through a digital ticketing system with real-time notifications. We offer self-service options for minor issues and provide parts for resident-installed fixes. The team maintains community infrastructure using energy-efficient replacement parts and implements regular inspections to ensure safety standards while minimizing service disruptions for residents.
People
Thomas Sloan
President of Windsor Property Management
Thomas Sloan leads Windsor's property management division with over 25 years of real estate experience. He oversees national operations, focusing on resident satisfaction and sustainable community development. His leadership emphasizes technology integration and team empowerment to maintain service excellence across all managed properties.
Kyle Audet
Senior Vice President, Operations
Kyle Audet directs operational strategy for Windsor Communities, leveraging two decades of multifamily housing expertise. He specializes in process optimization and quality control, ensuring consistent service delivery across 155+ communities while maintaining the company's #1 customer satisfaction ranking in the industry.
Christi Samuelian
Senior Vice President, Sales and Marketing
Christi Samuelian leads Windsor's marketing initiatives with a focus on digital innovation and brand development. She has driven the company's recognition as Property Management Firm of the Year through strategic campaigns that highlight community benefits and resident-centric values across all marketing channels.
Questions
What types of apartment communities do Windsor manage?
We manage 155+ apartment communities across 23 markets, including urban high-rises, suburban complexes, and resort-style properties with amenities like coworking spaces and fitness centers.
Are pets allowed in Windsor communities?
Yes, all Windsor communities are pet-friendly with specialized amenities including bark parks, pet spas, and walking services available at every location.
How can residents request maintenance services?
Residents can submit service requests through our mobile app, receive real-time updates, or access self-service options for minor repairs with parts provided by our maintenance teams.
What sustainability initiatives does Windsor implement?
We use Certified Green Zero VOC cleaning products, LED lighting, WaterSense appliances, and energy-efficient systems across all properties to support environmental responsibility.
Do you offer rent payment flexibility?
Yes, our Bilt Rewards program allows residents to earn points on rent payments redeemable for travel, dining, and future rent payments with no additional fees.
Can residents transfer between Windsor communities?
Yes, we facilitate seamless transfers between locations with waived moving fees and dedicated support for residents relocating within our nationwide network of properties.
