At 63rd West, we're dedicated to providing the finest living experience in the heart of Manhattan. Our luxurious apartments on the Upper West Side offer unparalleled convenience, comfort, and style. From our spacious studios to our opulent three-bedroom penthouses, every unit has been carefully designed to provide the ultimate in living and entertainment.
Our Services
At 63rd West, we pride ourselves on providing exceptional services to our tenants. From 24/7 security and maintenance to on-site laundry and fitness centers, we've thought of everything to make your living experience seamless and enjoyable. Our experienced leasing team is always available to assist you with any questions or concerns, ensuring that you have a smooth transition into your new home.
Our Apartments
Each of our apartments is designed to provide the perfect blend of comfort, style, and functionality. With hardwood floors, granite countertops, and spacious living areas, every unit is a reflection of our commitment to excellence. From studios to three-bedroom apartments, our units cater to a wide range of lifestyles and living needs.
Fitness and Wellness
At 63rd West, we understand the importance of staying active and healthy. That's why we've designed our fitness center to cater to all fitness levels. With free weights, treadmills, and ellipticals, you'll have everything you need to stay fit and healthy. And, with yoga-friendly rubber floors, you can practice your downward dog without worrying about damaging the equipment.
Community
At 63rd West, we believe that community is key to a happy and fulfilling life. That's why we've designed our living spaces to foster a sense of connection and belonging. Whether you're entertaining friends and family in your spacious living room or enjoying a soak in your luxurious bathroom, every aspect of our apartments has been designed to promote a sense of community and camaraderie.
Compalint Review Summary
Problems with Maintenance and Repairs
Many residents have reported issues with maintenance and repairs at 63 West Realty. Issues include broken elevators, regular hot water shut-offs, and a lack of prompt responses to service requests.
Poor Customer Service
Residents have reported poor customer service from the leasing staff, including rudeness and careless behavior. Some have even reported being asked for unnecessary fees and tips for basic maintenance services.
Security Concerns
Several residents have reported safety concerns, including theft from mailrooms and apartments. Some have also reported run-ins with cockroaches and other pests.
Financial Issues
Some residents have reported financial issues, including unexpected fees and deductions from security deposits. One resident even reported being charged for damage that was never caused.
Mixed Reviews
Not all residents have had negative experiences. One reviewer reported a positive experience with the concierge staff and enjoyed their time at the apartment complex. Another reviewer praised the location and amenities.
Scam Allegations
Some residents have accused 63 West Realty of being a scam. One reviewer reported feeling misled by misleading advertisements and another reported being charged for services they never received.
Unresponsive Management
Residents have reported difficulty getting responses from management, including delays in addressing maintenance issues and returning phone calls.
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