Business Details
41 Years
experience
Emergency
services
Trusted Property Management in Charleston, SC
Ravenel Associates has been dedicated to community management since 1985, serving Lowcountry communities with expertise and commitment. Our team ensures seamless operations by pairing experienced association managers with each community, addressing every need from administrative tasks to financial oversight. With over 30 years of industry experience, we prioritize asset protection and quality of life through tailored management solutions. Our professionals maintain an average of 13 years in community management, supported by ongoing education and certifications from the Community Association Institute.We leverage advanced technology for efficient task tracking and communication, while our sustainability initiatives reduce environmental impact through digitization and energy-efficient practices. Available 24/7, we uphold values of professionalism, dedication, and integrity in every interaction.
Services
Community Management
Financial Oversight
Vendor Coordination
Emergency Planning
Insurance Administration
Details
- Year established: 1985
Highlights and features
- We offer 40+ years of local community management expertise since 1985
- Our team maintains industry-leading certifications from the Community Association Institute
- We implement sustainable practices reducing paper waste by 70% through digital systems
- Our 24/7 on-call service connects homeowners to live support for urgent needs
- Advanced software streamlines document management and financial tracking processes
What people say
Top notch meetings
Above and beyond service
Professional management
Excellent preparation
Fantastic community support
Services
Community Management
We provide comprehensive community management solutions for residential and commercial associations. Our services include board meeting coordination, document maintenance, and daily operational oversight. With certified professionals averaging 13 years of experience, we ensure compliance with governing documents while maintaining property values through proactive maintenance programs and vendor management.
Financial Oversight
Our financial management services cover budget preparation, monthly reporting, and collections. Certified accountants handle ACH processing, bank reconciliations, and audit coordination. We implement transparent financial systems with secure online portals for owner access to statements and payment history, ensuring fiscal responsibility and regulatory compliance.
Emergency Planning
We maintain Lowcountry-specific emergency protocols developed through experience with hurricanes dating back to Hurricane Hugo. Our team monitors weather systems, coordinates vendor response teams, and provides real-time updates to communities. We offer preparedness guides and coordinate with local authorities to ensure resident safety during severe weather events.
Vendor Coordination
Our vendor management system includes bid solicitation, contract administration, and performance monitoring. We maintain relationships with pre-approved service providers for pest control, landscaping, and maintenance. All vendors must meet insurance requirements, and we ensure timely payments while maintaining strict quality control standards for service delivery.
Insurance Administration
We coordinate comprehensive insurance programs for property associations, including liability coverage and directors' policies. Our team processes claims documentation, distributes insurance proceeds according to governing documents, and maintains records of all policies. We work with multiple carriers to secure competitive rates while ensuring adequate coverage for common areas.
People
Jules Deas
President
Leading Ravenel Associates since 1985, Jules brings 40 years of Lowcountry property management expertise. He oversees strategic operations and maintains key client relationships.
Karen Martin
Chief Operating Officer
CMCA-certified with 25+ years in community management, Karen directs daily operations and ensures compliance with industry standards across all managed properties.
Erica Bogdanowitz
Director of Commercial Property Management
With PCAM certification and 18 years of experience, Erica specializes in commercial association management and vendor relations for large-scale properties.
Vickie Phillips
Chief Financial Officer
Vickie manages financial operations with 30 years of accounting experience, overseeing budgets for 200+ properties while maintaining fiscal transparency.
Cameron Leyh
Director of Training and Development
CMCA-certified with 15 years in the field, Cameron develops staff training programs and ensures ongoing professional development for all management personnel.
Questions
What services do you provide for homeowners associations?
We handle budgeting, vendor management, insurance claims, document maintenance, and 24/7 emergency response for HOAs.
How can owners access their account information?
Through our secure homeowner portal, owners can view payment history, documents, and community updates 24/7.
What happens if assessments aren't paid on time?
Delinquent accounts follow collection procedures outlined in community documents, including potential legal action after 60 days.
Do you handle property maintenance requests?
Yes, we coordinate routine maintenance and emergency repairs through our network of approved vendors.
How are board members supported?
We provide board portals with financial reports, meeting minutes, and governance documents for efficient decision-making.
What emergency preparedness resources are available?
We maintain hurricane response plans and provide real-time updates through email and community websites during storms.