Experience the Best of Both Worlds: Comfort and Convenience
Welcome to Highland House Apartments!
Nestled in the vibrant community of Randolph, Massachusetts, Highland House Apartments boasts an atmosphere that fosters a healthy lifestyle. Step into our welcoming community and discover a world where convenience meets comfort.
Experience Wellness & Recreation
At Highland House Apartments, we prioritize your well-being. Enjoy a comprehensive fitness center to fuel your workout, take a refreshing dip in our sparkling swimming pool, or engage in friendly competition on our tennis courts.
Convenience & Connection
Enjoy the peace of mind that comes with living close to everything you need. Situated close to downtown Boston, our residents enjoy easy access to public transportation, major highways, and a diverse array of restaurants, shops, and entertainment options.
Modern Living with Style
Our spacious apartments feature contemporary features designed for comfort and functionality. Modern kitchens equipped withQuartz countertops and stylish backsplashes, cozy bedrooms with private balconies or patios, and efficient appliances are just a few of the amenities you'll find.
Exceptional Amenities
- Controlled building access for added security
- High-speed internet access throughout
- Two designated parking spaces per apartment
- On-site management and maintenance teams for seamless living
- Laundry facilities and extra storage available in select buildings
Tailored Services for Residents
At Highland House Apartments, we value your comfort and well-being. Our dedicated team offers:
- Tenant web access for online payments, maintenance requests and communication
- Online application and leasing process for your convenience
- Responsive maintenance and technical support
Discover Your New Home Today
Contact us today to schedule a personalized tour of our community and discover the perfect apartment for you at Highland House Apartments!
Overall Experience
The reviews of Highland Apartments reveal a mixed bag of experiences. While some residents have been satisfied with the new management and improvements, others have been frustrated with various issues such as poor maintenance, infestations, and unprofessional staff.
Maintenance and Amenities
Maintenance seems to be an area of concern for some residents, with reports of mice and roach infestations, as well as issues with cleanliness and ventilation. However, some residents have noted improvements in maintenance response and cleanliness, particularly with the new management team.
Staff and Management
The new management team, including Janelle and Zach, have been praised by some residents for their professionalism, compassion, and willingness to listen to concerns. However, others have reported poor customer service and a lack of response to maintenance issues.
Living Conditions
Some residents have reported issues with living conditions, including mold, black mold, and cockroaches. There are also concerns about the condition of the laundry rooms and common areas.
Changes and Progress
A few residents have noted improvements in the community since the new management took over, but others have reported that the issues were too deep-seated and too long-standing to be easily fixed.
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