A place to call home, where value and service are paramount
Welcome to Elmwood Manor, a beautiful community of apartments and townhouses nestled in the heart of Rochester, New York. Our community is designed to provide a comfortable and convenient living experience for our residents. With its picturesque location between Highland and Elmwood Avenues on Lilac Drive, Elmwood Manor is within walking distance of Highland Park, the University of Rochester, and Strong Memorial and Highland Hospitals.
Our Services
At Elmwood Manor, we understand the importance of convenience and peace of mind when it comes to your living space. That's why we offer a range of services designed to make your life easier and more enjoyable. From routine maintenance and repairs to on-site management and 24-hour emergency maintenance, we're here to meet your needs whenever you need us.
Community Amenities
Our community amenities are designed to enhance your living experience and provide you with the comfort and convenience you expect. Enjoy the beautiful park-like setting, with shade trees, sidewalks, and bus service. Take advantage of our on-site management and maintenance services, and enjoy the convenience of being close to downtown Rochester, shopping malls, and expressways.
Resident Services
At Elmwood Manor, we're committed to providing you with the best possible living experience. Our resident services include:
- VIP Program: We appreciate you choosing to make your home with us, and we will do everything we can to make your life as convenient and comfortable as possible.
Community News and Updates
Stay up-to-date with the latest news and updates from Elmwood Manor. From community events to tips and advice on home maintenance and decoration, our community news and updates are designed to keep you informed and engaged.
Maintenance Requests
If you need maintenance or repair services, you can submit a request online or through our resident portal. Our maintenance team will respond promptly to ensure that your needs are met.
Resident Survey
We value your opinions and feedback. Let us know how we're doing and what we can do to improve your living experience. You can participate in our resident survey online or through our resident portal.
Schedule a Tour
We invite you to schedule a personal tour of our community and townhouses. Our knowledgeable leasing agents will be happy to show you around and answer any questions you may have.
Overall Experience
The majority of reviewers have had a positive experience living at Elmwood Manor, praising the friendly and professional staff, quick maintenance response, and convenient location near Highland Park.
Staff and Maintenance
Reviewers have consistently praised the leasing office staff, maintenance team, and management for their kindness, professionalism, and prompt response to concerns. Matt in maintenance was singled out for his exceptional hard work and helpfulness.
Location and Amenities
The location of Elmwood Manor near Highland Park is a major advantage, with many reviewers enjoying the convenience of being close to the park and having ample parking spots. The apartments are also spacious and come with a separate storage space.
Issues with Heating and Maintenance
One reviewer had a negative experience with the heating system, citing long communication times and phone calls to resolve issues. Another reviewer had an issue with a flooded bathroom and entrance area due to a pipe bursting in the apartment above, but praised the maintenance team for their quick response and fix.
Negative Experiences
A few reviewers had negative experiences, including issues with duplicate charges and unfair security deposit practices. One reviewer was also unhappy with the application process and felt misled.
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