Where the Primary focus is you
At California Mortgage Loans, we pride ourselves on being a nationally respected, locally known home loan company that puts the primary focus on our customers. With two convenient locations in San Francisco and San Rafael, we are dedicated to providing a positive and personal experience for each and every individual who walks through our doors.
Our Story
Primary Residential Mortgage, Inc. (PRMI) is a national, independent, full-service, residential mortgage banker with a strong presence in the San Francisco Bay Area. Our local Bay Area branches have their own in-house underwriter and processing staff, ensuring that your loan is turned around quickly and efficiently. We are proud to be part of PRMI, one of the nation's largest residential mortgage lenders.
Our Mission
Our mission is to be a nationally respected, locally known home loan company whose purpose is to finance your homeownership goals through a positive and personal experience. We strive to provide clarity and ease to the home loan process, making it an exciting time for our customers as they embark on their journey to homeownership.
Our Core Values
- Teamwork: We believe that working together gives our customers better results than we could ever achieve individually.
- Stability: We make deliberate and careful decisions that have to make sense today and tomorrow.
- Advocacy: We believe that what's good for our customer is good for us too, and we advocate for sensible laws and stronger accountability.
- Empowerment: When we are empowered, we do more - for each other and for our customers.
- Integrity: Integrity filters all of our decisions, and we build trust by making the right choice, regardless of circumstance.
- Excellence: We continually strive for excellence, seeking to be better, smarter, and more effective people for ourselves and our customers.
- Happiness: A happy work environment and a great customer experience go hand-in-hand. When we enjoy what we do, it's easy to deliver a knockout experience.
Our Services
We offer a wide range of services to help you achieve your homeownership goals. From purchasing a new home to refinancing your existing mortgage, we have the expertise and resources to guide you every step of the way. Our services include:
- Home Purchase Loans
- Refinance Loans
- Home Equity Loans
- Home Construction Loans
Our Location
We have two conveniently located offices in the San Francisco Bay Area:
- 1746 18th Street, San Francisco, CA 94107
- 1101 5th Avenue, Suite 330, San Rafael, CA 94901
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Professionalism and Expertise
The reviews all praise Dane's exceptional professionalism, expertise, and dedication to providing outstanding service. They highlight his knowledge, responsiveness, and willingness to go above and beyond to ensure client satisfaction. Reviewers praise his expertise in mortgage lending, mortgage options, and loan options. His ability to explain complex financial information in a clear and concise manner is also commended.
Communication and Customer Service
Reviewers consistently praise Dane's excellent communication skills, responding promptly to questions and concerns. They appreciate his patience, reassurance, and willingness to accommodate their needs. Dane's easy-to-work-with personality, attentiveness, and proactive approach to mortgage lending are highlighted.
Effective Processing and Handling of Transactions
Reviewers praise Dane's efficient processing of loan applications, prompt responses to questions, and effective handling of transactions. His seamless collaboration with real estate agents and escrow companies is also commended.
Personal Touch and Trust
Reviewers appreciate Dane's personalized approach, trustworthiness, and commitment to excellence. They feel assured that he genuinely cares about their financial situations and offers tailored solutions. His integrity, honesty, and transparency are praised.
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