Empowering Homeowners, One Loan at a Time
At Franklin Direct, we pride ourselves on being a highly experienced group of mortgage professionals dedicated to providing our clients with a truly exceptional customer experience. Our team is passionate about helping individuals and families achieve their dreams of homeownership. With a focus on customer service, technology, and efficiency, we strive to make the mortgage process as seamless as possible.
Our Story
Founded by Andrew Soss, our company is built on the principles of integrity, transparency, and expert knowledge. Andrew, a certified mortgage planner, has been in the industry for over two decades and has a proven track record of delivering exceptional results for his clients. His team, comprising of experienced mortgage professionals, is dedicated to providing an unparalleled level of client interaction and communication.
Our Services
At Franklin Direct, we offer a comprehensive range of mortgage services, including:
- Conventional Loans
- FHA Loans
- VA Loans
- USDA Loans
- Jumbo Loans
- Refinance Loans
- Purchase Loans
We understand that every client's financial situation is unique, and that's why we take the time to understand your specific needs and goals. Our team will work closely with you to identify the best loan options for your situation, ensuring that you receive the best possible terms and rates.
Our Commitment to Customer Service
We are committed to providing our clients with an exceptional customer experience. From the initial application process to the final closing, we will be with you every step of the way. Our team is dedicated to keeping you informed and updates you on the status of your loan, ensuring that you're always aware of the progress of your application.
What Our Clients Say
"We closed our purchase-loan for a single family home with Andrew Soss' team last week. I'm a second time home buyer and in the last 12 years of our purchase and refinancing history, this particular transaction is the smoothest one we had ever encountered. Andrew and his team were very organized and proactive on the required documentation. They have a workflow chart sent out every Monday and Thursday summarizing the complete process and what else is left. This tremendously helped assure us that we are on the right track to close escrow on time."
- Missy K., YELP
"As a first-time homebuyer, I was nervous about the mortgage process. But Andrew and his team made it easy and painless. They were professional, thorough, and knowledgeable. The whole process took only three weeks, and we were able to close early. I highly recommend Andrew and his team."
- Ruthie S., YELP
"Andrew and his team are absolutely amazing to work with! They were recommended to us by our friends who was extremely happy with their services and rates. I reached out to Andrew's team via his website and was promptly scheduled to chat with him the next day. Andrew was extremely thorough in collecting our information and knowledgeable in breaking down the daunting process for a first-time buyer. His rates were extremely competitive and really appreciated the responsiveness of his entire team."
- Tina P., ZILLOW.COM
Exceptional Service and Streamlined Process
The reviewer, Kathryn Moorer, had a 5-star experience working with Andrew and his team on her refinance loan. She praised their extreme knowledge, excellent communication, and a streamlined process that made the application and approval process efficient and convenient.
Online Tracking and Competitive Rates
The online tracking system allowed her to submit required documents and track her application progress, which was especially helpful during the lockdown and social distancing period. Moreover, Andrew offered her an excellent rate that was better than anything else she had seen on the market, which convinced her to choose their services over other options.
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