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Business Details
24 Years
experience
Your Trusted Mortgage Partner in Wisconsin
Founded in 2002, our company has built a reputation on delivering tailored mortgage solutions and exceptional client service. We specialize in guiding clients through home purchase and refinancing processes, leveraging decades of combined industry experience to provide strategic loan options. Our team prioritizes transparency, integrity, and personalized support, ensuring clients feel confident in their financial decisions.

With expertise in conventional, FHA, VA, and specialized loan programs, we serve clients across Wisconsin, Georgia, and Florida. Our referral-based growth reflects our commitment to exceeding client expectations through reliable, client-centric service.
Services
Fixed Rate Mortgage FHA Loan VA Loan USDA Loan Jumbo Loan First Time Home Buyer Cash-Out Refinance HELOC Home Loan Bridge Home Loan DSCR Home Loan
Details
  • Year established: 2002
Highlights and features
  • We offer 20+ years of mortgage industry experience with personalized service.
  • Our team provides access to diverse loan programs including VA and FHA options.
  • We guarantee a transparent, step-by-step mortgage process with no hidden fees.
  • Our clients benefit from streamlined pre-approval and refinance solutions.
  • We maintain strong relationships with top realtors and financial advisors regionally.
What people say
Satisfied clients Trusted advisors Smooth process Expert guidance
Services
Fixed Rate Mortgage
Our fixed-rate mortgages provide consistent interest rates and predictable payments throughout the loan term. Clients benefit from long-term financial stability with terms ranging from 15 to 30 years. This service suits buyers seeking protection against market fluctuations while building home equity.
VA Loan
VA loans offer zero-down payment options for eligible veterans and active military personnel. We facilitate both purchase and refinance transactions with competitive rates and flexible qualification standards. Our specialists guide clients through the unique benefits of this government-backed program.
Cash-Out Refinance
This service allows homeowners to access built-up equity while securing lower interest rates. Clients use funds for debt consolidation, home improvements, or investment opportunities. We streamline the process with clear documentation requirements and fast turnaround times.
First Time Home Buyer
Our first-time buyer programs feature low down payment options and educational resources. We help clients navigate the purchase process from pre-approval to closing. Specialized loan products include FHA and conventional options with flexible credit requirements.
HELOC Home Loan
HELOC services provide revolving credit lines secured by home equity. Clients access funds for renovations, education expenses, or emergency needs. We offer competitive variable rates and flexible repayment terms tailored to individual financial situations.
People
Gavin Walwork
Founder Senior Loan Officer
With over 20 years in mortgage banking, Gavin established Guidance Mortgage to provide personalized loan solutions while maintaining strict ethical standards in client relationships.
Phil Terranova
Director of Operations
Phil oversees daily operations with 15+ years of mortgage industry experience, ensuring efficient loan processing and compliance with regulatory standards across multiple states.
Thomas Counsell
Director of Sales
Thomas leads our sales team with expertise in mortgage product development and client acquisition strategies, maintaining strong realtor and industry partnerships regionally.
Brendan Doud
Senior Loan Officer
Brendan specializes in complex loan scenarios with a focus on jumbo and investment property financing, helping clients achieve homeownership across diverse financial situations.
Carrie Holan
Production Manager
Carrie manages loan production workflows with 12 years of mortgage operations experience, ensuring timely processing and client communication throughout the transaction lifecycle.
Questions
What mortgage services do you offer?
We provide fixed-rate mortgages, FHA/VA loans, jumbo loans, refinancing options, and specialized programs for first-time buyers and investment properties.
Do you serve clients outside Wisconsin?
Yes, we serve clients in Georgia and Florida in addition to our Wisconsin operations.
How does your pre-approval process work?
Our pre-approval involves analyzing your financial goals and credit profile to provide tailored loan options within minutes.
What sets you apart from other mortgage brokers?
Our client-first approach combines 20+ years of experience with transparent communication and access to diverse loan programs.
Can you help with government-backed loans?
Yes, we specialize in VA, FHA, and USDA loan programs with competitive terms for qualified borrowers.