Business Details
50+ Years
experience
Emergency
services
Trusted Orlando Property Management Services
TrustHome Properties has been a leader in Orlando property management since 1969, delivering personalized solutions to maximize ROI for landlords and investors. Our team combines over 75 years of collective experience with a commitment to innovation, offering services including tenant placement, maintenance, and financial management. We specialize in serving out-of-state investors through localized expertise and technology-driven processes. Our 7 Owner Guarantees ensure transparency and accountability, including month-to-month contracts and eviction protection.With bilingual staff and a focus on Orlando's key neighborhoods, we maintain properties to the highest standards while prioritizing client communication. Our strategic marketing reduces vacancy periods, and rigorous tenant screening ensures qualified residents. Backed by decades of industry leadership, we provide peace of mind through comprehensive property inspections and direct rent deposits. Our team's deep local knowledge and dedication to ethical practices have made us Orlando's trusted choice for property management.
Services
Property Management
Tenant Placement
Maintenance Services
Financial Management
Lease Enforcement
Details
- Year established: 1969
Highlights and features
- 50+ years of Orlando property management expertise
- 7 Owner Guarantees including eviction protection
- Bilingual team serving diverse client needs
- Strategic marketing reduces vacancy periods
- Rigorous tenant screening ensures qualified residents
What people say
Exceptional customer service
Professional property management
Timely maintenance response
Effective tenant screening
Reliable rent collection
Services
Property Management
TrustHome Properties provides comprehensive property management for Orlando rental investments. Our services include tenant screening, lease enforcement, maintenance coordination, and financial reporting. With 50+ years of local expertise, we ensure properties remain well-maintained and profitable. Our team handles day-to-day operations while owners receive regular performance updates.
Tenant Placement
Our rigorous tenant placement process combines advanced screening technology with personal interviews. We market properties across major platforms, conduct background checks, and verify financial stability to find qualified residents. Bilingual staff ensures clear communication with applicants from diverse backgrounds, reducing turnover risks for property owners.
Maintenance Services
We offer 24/7 emergency maintenance response and scheduled property inspections. Our certified technicians handle repairs promptly while maintaining detailed service records. Preventative maintenance programs help preserve property value and minimize unexpected expenses for Orlando landlords.
Financial Management
Our financial services include rent collection, accounting, and monthly performance reports. Funds transfer directly to owner accounts between the 10th-15th of each month. Detailed statements track income/expenses, while our eviction protection plan safeguards against payment defaults.
Investor Services
We assist investors with property acquisition, market analysis, and portfolio optimization. Our local market expertise helps clients identify high-yield opportunities. From initial purchase to long-term management, we provide end-to-end solutions for building successful real estate investments in Central Florida.
People
Mark Pagdin
President / Broker
With 25+ years in real estate investment and 16 years as an accountant, Mark combines financial expertise with property management experience. He received Florida's first PRM designation and provides strategic advice to investors.
Graham Hardy
Director of Property Management
Graham brings international property management experience from both the US and Europe. He specializes in assisting overseas clients with Orlando investments and supervises leasing operations with meticulous attention to detail.
Danielle Schmitt
Office Supervisor
Danielle oversees daily operations with 10+ years of administrative leadership. Her bilingual capabilities and organizational skills ensure smooth office management and client communication.
Pam Edgar
Finance Manager
As the company's longest-serving employee, Pam manages financial operations with 30+ years of accounting expertise. She ensures accurate financial reporting and corporate compliance.
Stephanie Melendez
Property Manager
With 12 years at TrustHome, Stephanie handles leasing and property management. Her bilingual skills and hands-on experience make her a trusted contact for property owners and tenants.
Questions
What areas do you serve?
We serve Orlando, Kissimmee, Altamonte Springs, Winter Park, Lake Nona, UCF, and surrounding Central Florida communities.
How do you screen tenants?
We conduct credit checks, rental history verification, employment confirmation, criminal background checks, and eviction record reviews for all applicants.
What property types do you manage?
We manage single-family homes, multi-family units up to 20 homes, and investment properties in desirable Orlando neighborhoods.
How often are property inspections conducted?
We perform minimum four annual inspections, including move-in, mid-lease, and move-out evaluations with detailed photographic documentation.
How are maintenance requests handled?
Residents submit requests through our online portal. Emergency repairs receive immediate attention while routine maintenance is scheduled promptly.
What sets you apart from other managers?
Our 50+ years of local expertise, 7 Owner Guarantees, bilingual team, and technology-driven approach distinguish our Orlando property management services.
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