Business Details
50 Years
experience
Emergency
services
Your Trusted Property Management Partner in Northwest Arkansas
Harris McHaney Realtors has set the standard for excellence in Northwest Arkansas since 1976. As one of the region's largest and most experienced property management teams, we are committed to making the rental process smooth and stress-free for both owners and tenants. Our industry-leading occupancy rates and strategic marketing strategies ensure properties rent quickly and remain filled. Backed by Coldwell Banker Harris McHaney & Faucette, our powerful brokerage partnership connects rentals with top-tier real estate agents and unmatched market reach. We operate as a full-service management company, freeing up owners' time while protecting their investments with heart, hustle, and compassion. Our team's extensive experience, including decades of combined expertise in real estate and property management, ensures specialized service across all aspects of property oversight.We emphasize transparency, follow-through, and personalized support, with departmentalized specialists ready to assist at every stage. Our commitment to ethical practices, timely communication, and community-focused service has earned us 590+ happy owners, 93% average occupancy, and 16 median days to fill vacancies. Through professional financial reporting, proactive maintenance, and rigorous tenant screening, we deliver reliable, high-quality service that prioritizes both property protection and tenant satisfaction.
Services
Property Management
Tenant Screening
Rent Collection
Maintenance Services
Marketing
Financial Reporting
Eviction Assistance
Vendor Management
Move-In Inspections
Rental Analysis
Details
- Year established: 1976
Highlights and features
- We offer 49 years of local property management expertise in Northwest Arkansas
- Our 93% average occupancy rate ensures maximum rental income for owners
- 24/7 online portal provides real-time access to rent payments and repair requests
- We guarantee results - no payment until we secure a qualified tenant
- Backed by Coldwell Banker's market reach and industry-leading resources
What people say
Kind and professional
Peace of mind rental
Resolved way quicker
Honest expert advice
Small enough to care
Services
Tenant Screening
Our comprehensive tenant screening process includes credit history analysis, employment verification, and eviction background checks. We conduct detailed evaluations of applicants' financial stability and rental history to ensure qualified tenants. This thorough approach helps property owners minimize risks while maintaining fair housing practices, resulting in 93% average occupancy rates and reduced tenant turnover.
Maintenance Services
We provide proactive maintenance solutions with 24/7 emergency response capabilities. Our team coordinates inspections, schedules repairs, and manages vendor relationships to ensure timely service. Through regular property check-ups and responsive repair processes, we maintain property value while addressing tenant needs promptly, contributing to our 16-day median vacancy period.
Rent Collection
Our automated rent collection system ensures timely payments through secure online portals available 24/7. We handle late notices, fee collection, and legal compliance while providing owners with consistent cash flow. This structured approach guarantees reliable income for property owners while maintaining professional tenant relationships.
Marketing
Our strategic marketing combines professional photography, digital syndication, and local market expertise to maximize property exposure. Listings appear on major platforms like Zillow and Trulia through Rentvine integration, while personalized leasing support ensures effective tenant acquisition and competitive pricing strategies.
Financial Reporting
We provide detailed monthly financial statements through secure online portals with real-time updates. Our system tracks rent payments, maintenance expenses, and custom requests while offering year-end tax documentation. This transparent approach gives owners complete visibility into their investment's financial performance with automated ACH deposits and expense tracking.
People
Dakota Baker
Principal Broker/Director of Operations
With real estate experience since 2021, Dakota specializes in single-family and multifamily rentals across NWA. He focuses on transparency and support, building a departmentalized firm where specialists handle specific aspects of property management.
Sue Fucher
Asset Manager/Assistant Director of Operations
With property management experience since 2009, Sue oversees move coordination, maintenance, and property onboarding. She brings cross-trained expertise from both real estate and property management sectors, emphasizing follow-through and attention to detail.
Amanda Conway
Accountant
As Accounting Director since 2010, Amanda manages all financial matters for clients and tenants. With generational real estate experience, she focuses on accuracy and relationship-building while maintaining deep knowledge of local market operations.
Joanna Tucker
Maintenance Coordinator
Since 2016, Joanna has handled leasing, maintenance coordination, and team support. She emphasizes clear communication and preventive maintenance while managing emergency responses and vendor relationships with organizational expertise.
Kayla Dodds
Leasing Coordinator
With construction management experience, Kayla coordinates lease contracts and property showings. She focuses on organized processes and proactive issue resolution, bringing a solutions-oriented approach to leasing operations since joining in 2024.
Questions
What property management services do you offer?
We provide full-service property management including marketing, tenant screening, rent collection, maintenance, financial reporting, and eviction assistance for residential properties in Northwest Arkansas.
How do you screen rental applicants?
Our screening process includes credit checks, employment verification, debt-to-income analysis, eviction history review, and direct communication with previous landlords to ensure qualified tenants.
What areas do you serve?
We serve all Northwest Arkansas including Fayetteville, Bentonville, Rogers, Springdale, and surrounding communities with comprehensive property management solutions.
How does your payment system work?
Owners receive monthly payments through ACH direct deposits after we collect rent via our secure 24/7 online portal, handling all payment processing and late fee collection.
Do you offer emergency maintenance services?
Yes, our maintenance team provides 24/7 emergency response with transparent billing and timely repair coordination through our secure online portal system.
What's your guarantee for property owners?
We offer a results guarantee - owners pay nothing until we successfully lease their property with a qualified tenant through our aggressive marketing and screening process.
