The Perfect Place to Call Home
At Auburn Pointe, we pride ourselves on providing a unique living experience that combines luxury and convenience in the heart of Newport News, VA. Our community is designed to make you feel at home, with a wide range of amenities and services to enhance your lifestyle.
Our Mission
Our mission is to provide a welcoming and supportive community where residents can thrive. We strive to create a warm and inviting atmosphere, with thoughtful design and exceptional service. We believe that every resident deserves a comfortable and enjoyable living experience, and we work tirelessly to ensure that every need is met.
Our Services
At Auburn Pointe, we understand that convenience is key to a happy and stress-free living experience. That's why we offer a range of services designed to make your life easier. From online rent payment to maintenance requests, we're here to support you every step of the way.
Resident Services
Our resident portal allows you to:
- Pay rent online
- Schedule maintenance requests
- View payment history
- View property events calendar
Floor Plans
Our spacious and stylish apartments are thoughtfully designed to suit every lifestyle. From one-bedroom apartments to two-bedroom apartments and three-bedroom apartments, we have the perfect layout for you. Explore our floor plans below to discover which one suits you best.
Community Amenities
At Auburn Pointe, we're proud to offer a range of community amenities that enhance your lifestyle. From our sparkling swimming pool to our state-of-the-art fitness center, we have everything you need to stay active and entertained.
Apartments
Our apartments boast modern finishes and features, including:
- Eat-in kitchens with dishwasher
- Large closets
- Air-conditioning
- Cable Ready
- Pre-installed Wi-Fi
Gallery
Take a peek at our gallery below to get a glimpse of life at Auburn Pointe. From our beautifully landscaped grounds to our cozy clubhouse, we're confident that you'll love what you see.
Contact Us
If you're interested in learning more about Auburn Pointe or would like to schedule a tour, please don't hesitate to contact us. We'd be delighted to show you around and answer any questions you may have.
Overall Experience
Friendly and Helpful Staff
The staff at Auburn Pointe Apartments have received numerous compliments for their friendly and helpful service. Reviewers have praised the manager, Susan Fletcher, and leasing agents, Crystal Fisher, for their professionalism, kindness, and willingness to go above and beyond to solve problems.
Positive Aspects
- Friendly and helpful staff
- Efficient maintenance team
- Apartment complex has improved under new management
Negative Aspects
- Pest control issues, including cockroaches and bugs
- Outdated washer and dryer units
- Noise and disturbance from neighbors
- Unsupervised children causing safety concerns
- Poor maintenance of apartment units, including leaky roofs and stains on ceilings
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