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Enhance Your Lifestyle with Willow Crest Apartments

Dedicated Living in a Connected Community

Willow Crest Apartments offers more than just comfortable apartments - we provide a caring and supportive community where residents can truly thrive. Located in Abilene, Texas, our vibrant neighborhood boasts close proximity to Dyess Air Force Base, making us an ideal choice for both military families and young professionals.

Experience Spacious & Stylish Apartments

Our spacious one and two-bedroom floor plans boast tasteful finishes and innovative architectural features. Each apartment features:

  • Large walk-in closets for ultimate convenience
  • Dining area and private patios or balconies for outdoor enjoyment
  • Gourmet kitchens with all-electric appliances and pantry options
  • Comfortable bedrooms with large closets

Comprehensive Resident Services

At Willow Crest Apartments, we pride ourselves on providing exceptional resident experiences. Our comprehensive services include:

Convenience & Relaxation

  • On-site Clothes Care Center for busy schedules
  • Sparkling swimming pool with sundeck for relaxation and socializing
  • 24-hour emergency maintenance for peace of mind

Transparency & Support

  • Online service request system for swift issue resolution
  • Secure online application and rent payment options
  • Responsive management team readily available to address your needs

Exceptional Amenities

  • Free access to a video library and resident community room
  • Separate dining areas for added convenience
  • Faux wooden mini blinds and vertical blinds for privacy
  • Select units offer washer/dryer connections and ceramic tile flooring

Community & Convenience

  • Pet-friendly policy (restrictions apply)
  • Convenient access to a nearby shopping center, dining options, and entertainment venues
  • Easy access to major highways for effortless commuting

Discover the Willow Crest Difference

At Willow Crest Apartments, we understand that your needs change, which is why we strive to offer flexible and personalized services. Our team is dedicated to providing exceptional customer service, ensuring a seamless and enjoyable living experience for every resident.

Reviews
Positive: Many reviewers praised the management, staff, and amenities, highlighting a great living experience.
Negative: Some authors experienced poor maintenance, leaks, and other issues that were not addressed promptly.

Management and Staff

The majority of reviews praise the management and staff. Authors Tamira Farmer, Vicki Morris, Kim Clayton, Hayley Bushart, and Jose Vasquez all mention the excellent management team, citing their efficiency, responsiveness, and helpfulness. The office staff, Diane and Vanessa, are particularly praised for being friendly and accommodating.

Maintenance and Repairs

Several authors have experiences with maintenance and repairs. Author Brenner Holloman had a negative experience with maintenance, citing incomplete work and resulting apartment flooding. On the other hand, Authors Tamira Farmer, Vicki Morris, Kim Clayton, and Jose Vasquez all mention quick and effective maintenance response times.

Pool and Amenities

The pool is mentioned positively by Authors Tamira Farmer, Vicki Morris, Kim Clayton, and Hayley Bushart, who praise its cleanliness and availability. Author Cebryna Jackson criticizes the limited pool hours and availability.

Parking and Security

Author Mark Rodriguez complains about the ambiguous parking rules, while no other author mentions parking issues. No author mentions security concerns.

Negative Experiences

Several authors have had negative experiences:

  • Author Brenner Holloman cites poor maintenance and lack of care from the management.
  • Author Cebryna Jackson complains about roaches, leaks, and a broken refrigerator.
  • Author BerryCastle Life mentions a plumbing issue that was not addressed promptly.
  • Author Felisamichelle Reynoso was left with a large bill and had to pay it promptly.
  • Author The Chad's review is difficult to take seriously, but mentions noise and disruption from nearby neighbors.
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