Our Vision
At BSC Online Real Estate, we believe in empowering property ownership and maximizing the potential of every investment through personalized property management and exceptional client care.
Who We Are
Our team comprises seasoned professionals with over thirty years of experience in the Bryan/College Station market. We are licensed real estate agents, members of the Texas Apartment Association and the Texas Board of Realtors, and hold deep understanding of local market dynamics.
Our Services
We offer a comprehensive suite of property management services designed to address the unique needs of every owner. Our services include:
Property Condition & Tenant Acquisition
- Authorization and completion of minor exterior repairs, cleaning and yard work.
- Handling maintenance and repair requests, ensuring quality and timely execution.
- Sourcing and qualifying tenants through comprehensive screenings including credit, criminal background checks, and income verification.
- Marketing your property effectively through strategic advertising, referrals, signage, online listings, and social media.
Tenant Management & Communication
- Leasing agreements and paperwork handled professionally.
- Consistent communication and prompt response to inquiries, concerns, and complaints.
- Comprehensive monthly reports on property performance, including rent roll, operating expenses, and income statements.
Financial & Market Expertise
- Rent analysis and optimization strategies to maximize your rental income.
- Negotiation and securing lease renewals.
- Supervision and enforcement of lease terms.
- Regular market updates and property enhancement suggestions.
Additional Support
- Leasing services are also available for properties not under our management.
- Our website features real-time availability updates, accessible to agents and potential tenants.
- We actively co-broker with other licensed agents, maximizing exposure for your property.
Our Commitment
At BSC Online Real Estate, we are dedicated to building strong client relationships based on trust, transparency, and personalized attention. We believe in proactive communication, meticulous attention to detail, and strategic solutions tailored to your individual needs.
Maintenance Issues
The management's lack of responsiveness to maintenance requests is a recurring issue. Residents have reported not receiving timely responses to their maintenance requests, leading to issues with appliances, plumbing, and other aspects of the property. One reviewer had to fix a leaky AC unit themselves as maintenance never responded. Another reviewer mentioned that the dishwasher was never unclogged despite multiple calls.
Communication Breakdown
Communication problems seem to be a major issue. Residents have reported not receiving timely updates or responses to their concerns. One reviewer felt that the company has a faulty chain of communication, leading to issues being left unresolved. Another reviewer had to make multiple calls to get simple issues resolved.
Negative Experiences
Multiple reviewers have shared negative experiences with the company. One reviewer reported a poor leasing experience, while another reviewer felt disrespected and frustrated with the company's handling of issues. Another reviewer shared an issue with unmet expectations and the company's unwillingness to work with them.
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