Teamwork, Makes the Dream Work.
At Spoat, Jackson & Browne LLC, we are a family-owned real estate company dedicated to providing complete property management services to the Fayetteville, Hope Mills, and Spring Lake, NC areas. Our team of experienced real estate agents and property managers work closely with clients to provide the very best real estate experience for owners and tenants interested in the purchase, sale, and lease of residential properties.
Our Services
We offer a wide range of services to cater to all your real estate needs. Whether you're looking to buy or sell a home, rent a property, or need professional property management services, we've got you covered. Our services include property management, rental properties, buying and selling homes, residential properties for sale, and more. We take pride in our ability to provide personalized attention to each client, ensuring that their needs are met and exceeded.
Our Mission
Our mission is to provide exceptional real estate services to our clients, built on a foundation of integrity, professionalism, and exceptional customer service. We strive to make the process of buying, selling, or renting a property as seamless and stress-free as possible, while ensuring that our clients receive the best possible results.
Our Values
At Spoat, Jackson & Browne LLC, we value teamwork, integrity, and exceptional customer service. We believe in working closely with our clients to understand their unique needs and goals, and providing personalized solutions to meet those needs. We are committed to staying up-to-date with the latest market trends and regulations, ensuring that our clients receive the most informed and effective guidance possible.
Testimonials
Don't just take our word for it! Our clients rave about our services, praising our professionalism, promptness, and commitment to excellence. From first-time homebuyers to seasoned investors, our clients appreciate our dedication to providing top-notch real estate services.
Reviews of Spoat Jackson Browne Property Management
Horrible Customer Service
The company has been criticized for its poor customer service, with some reviewers experiencing difficulties in getting responses to their inquiries. One reviewer was forced to contact the company multiple times to get an update on their application status, only to be told that they were "backed up" on reviewing applications. Another reviewer experienced rude treatment from the company's representatives.
Issues with Application and Approval Process
Some reviewers have reported issues with the application and approval process. One reviewer was told that they could not choose the house they wanted, and instead, the company would allocate a house to them. Another reviewer was approved for a house, but the process took over a month, and they eventually gave up and applied elsewhere.
Poor Maintenance and Safety Concerns
One reviewer reported that the property they rented was poorly maintained, with safety hazards such as fallen trees and overgrown foliage. Despite paying high fees, the reviewer felt that the company was not prioritizing tenant safety and satisfaction.
Unprofessional and Unreliable
Some reviewers have reported that the company is unprofessional and unreliable. One reviewer was promised an updated apartment with functioning appliances, but when they moved in, they discovered that the dryer was unusable due to a hole in the air duct.
Excellent Customer Service
However, some reviewers have reported excellent customer service from the company. Kelley, a representative of the company, was praised for her professionalism, knowledge, and quick responses to inquiries. Another reviewer reported that the company worked miracles to get them and their family into a new home within two weeks.
Conclusion
While some reviewers have reported excellent customer service and professionalism, others have experienced poor customer service, issues with the application and approval process, poor maintenance, and safety concerns.
