Expect Exceptional: Experience The Copley Group Difference
At The Copley Group, we're passionate about providing exceptional apartment rentals, commercial spaces, and management services to the Greater Boston community. With over 50 years of experience, we've established ourselves as a trusted and reliable partner for our residents, tenants, and clients.
Our Story
Since 1965, The Copley Group has been a Boston-area mainstay, committed to preserving historical architecture and providing top-notch service to our communities. From our humble beginnings with the acquisition of over 700 apartments in Fenway, we've grown to manage over 1,000 apartments and nearly 200,000 square feet of commercial space. Our meticulous renovations have preserved the character of our properties, ensuring they remain vibrant hubs of activity.
Our Mission
Our mission is to provide uncompromising care for our properties, and exemplary customer service and experiences, while leveraging decades of industry and regional knowledge to perpetually improve assets' operations, valuation, and reputation. We're dedicated to teamwork, passion, and a genuine appreciation for our greater communities, ensuring high expectations are met and all involved thrive.
Our Services
We offer a wide range of services, including:
- Residential Properties: Our apartments and townhomes are situated in Boston's finest neighborhoods, including Fenway and Beacon Hill, and upscale offerings in the area's suburban communities.
- Commercial Properties: Our commercial spaces are ideal for businesses of all sizes, with locations in South Boston and other prime areas.
- Management Services: We provide expert property management services to our clients, ensuring their properties are well-maintained and profitable.
Our Team
Our leadership team, many of whom have been with the company for decades, is connected by an unwavering commitment to serving our communities. Meet our team, including Norman A. Levenson, Michael Phillips, Benjamin Levenson, Ellen T. Bruno, and Ryan Pittsley, who bring their expertise and passion to our company every day.
Get in Touch
We're proud to be a part of the Greater Boston community. If you're interested in learning more about our apartments, commercial spaces, or management services, we invite you to explore our website or contact us directly.
Pest Problems and Maintenance Issues
Many reviewers expressed dissatisfaction with the Copley Group's handling of pest problems, including rats, roaches, and mice infestations. Some reviewers mentioned that the management failed to address these issues promptly, leading to ongoing problems. Additionally, maintenance issues, such as leaky ceilings, broken toilets, and flooding, were also common complaints.
Poor Customer Service
Several reviewers criticized the Copley Group's customer service, citing rudeness, unresponsiveness, and a lack of concern for tenants' issues. Some reviewers mentioned that their complaints were ignored or dismissed, leading to further frustration.
Unkept Promises and Lack of Transparency
Some reviewers felt that the Copley Group made promises they did not intend to keep, such as renovating units or addressing maintenance issues. Others felt that the management was not transparent about the condition of the apartments or the building, leading to unpleasant surprises.
Positive Experiences
On a more positive note, some reviewers praised the Copley Group's maintenance team, citing prompt and courteous responses to repair requests. A few reviewers mentioned that their issues were resolved quickly and efficiently, and that the management was willing to work with them to find a solution.
Older Buildings and Renovations
Some reviewers noted that the older buildings under the Copley Group's management were in disrepair, with issues such as thin walls, outdated plumbing, and structural problems. However, a few reviewers mentioned that the renovated units were beautiful and well-maintained.
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