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Trusted Property Management in Lancaster, PA
Hershey Real Estate Services has been a trusted leader in property management for over 30 years, specializing in investment property and homeowner association management. Our team combines decades of industry experience with a personalized approach, ensuring tailored solutions for each client's unique needs. We handle every aspect of property management, from tenant screening and rent collection to maintenance coordination and financial reporting. Our commitment to communication and transparency fosters long-term relationships built on trust and reliability. With expertise in multi-family properties, HOAs, and scattered sites, we optimize property performance while minimizing owner stress.Our rigorous tenant screening process and proactive maintenance strategies protect investments and ensure tenant satisfaction. As a full-service company, we leverage technology to streamline operations and provide real-time access to financial data. Our dedication to industry best practices and continuous adaptation to market trends solidifies our reputation as a leader in the field. We prioritize client education and clear communication, ensuring stakeholders are informed at every stage. This unwavering focus on excellence has driven our growth from managing 160 units to over 1,000 today.
Services
Property Management
Association Management
Tenant Screening
Rent Collection
Marketing
Property Maintenance
Financial Reporting
Highlights and features
- We offer 30+ years of proven expertise in property management and HOA services.
- Our personalized approach tailors management plans to each client's unique needs.
- We maintain 24/7 communication channels for urgent property-related concerns.
- Our rigorous tenant screening process minimizes risk through comprehensive background checks.
- We provide transparent financial reporting with customizable online access to statements.
Services
Property Management
Our comprehensive property management services cover tenant acquisition, lease administration, rent collection, and property maintenance. We implement rigorous tenant screening to protect investments while ensuring legal compliance. With 24/7 emergency response and regular property inspections, we maintain asset value and tenant satisfaction. Our financial reporting tools provide real-time insights into property performance for informed decision-making.
Association Management
We specialize in homeowner association management, handling insurance procurement, budget development, and vendor coordination. Our team facilitates architectural compliance reviews and annual meetings while maintaining transparent communication between boards and residents. Through efficient dues collection and capital contribution management, we ensure community financial stability and long-term property value preservation.
Tenant Screening
Our multi-step screening process includes credit analysis, criminal background checks, income verification, and landlord references. This thorough evaluation minimizes risk while ensuring legal compliance with fair housing regulations. We maintain detailed documentation of all screening activities and provide clear explanations for application decisions to protect property owners from potential liability.
Rent Collection
We offer multiple payment channels including online transfers, mailed checks, and in-person payments. Rent disbursements occur monthly with detailed financial statements outlining income and expenses. Our system automatically tracks delinquencies and initiates structured payment plans before pursuing eviction proceedings, minimizing income loss while maintaining tenant relationships.
Property Maintenance
Our network of insured vendors provides prompt repair services for emergency and routine maintenance needs. We coordinate all service requests while maintaining strict quality control standards. Preventative maintenance schedules and post-vacancy renovation services help minimize downtime between tenants while preserving property condition and market value.
People
Cal Yoder
Principal
With over 20 years in property management, Cal Yoder leads strategic operations at Hershey Real Estate Services. He acquired the company in 2015 and expanded its portfolio from 160 to 1,000+ units while maintaining a focus on tenant satisfaction and investment protection.
Lorie Yoder
Administrative Director
Lorie Yoder oversees financial operations and back-office functions with extensive accounting expertise. Her organizational leadership ensures smooth day-to-day operations, supporting the company's growth while maintaining meticulous financial controls and client communication standards.
Jenn
Director of Operations
As Director of Operations, Jenn brings 25 years of property management experience and industry certifications including CMCA and PCAM. She specializes in community association management and has served as CAI Central PA Steering Committee Chair, combining technical expertise with client-focused service delivery.
Tyler
Management Assistant
Tyler provides critical support across association management and financial operations. His attention to detail ensures accurate record-keeping and efficient property inspections. He contributes to all aspects of business operations, maintaining high service standards through meticulous documentation and process adherence.
Naiza
Administrative Assistant
Naiza manages property management administrative tasks with expertise in customer relations. Since joining in 2023, she has streamlined operational workflows through organized documentation and proactive communication, ensuring efficient team coordination and client service delivery.
Questions
When do I receive rental income from managed properties?
Rent collections are disbursed to owners at month's end with detailed financial statements. Owners can choose direct deposit or mailed checks for payment receipt.
What information does the Owners Statement include?
The monthly Owners Statement details all income and expenses with customizable breakdowns. Standard statements categorize expenses broadly, while detailed versions provide specific transaction descriptions for complete financial transparency.
How do you find qualified tenants for rental properties?
We utilize multiple listing platforms including apartments.com, Zillow, and Craigslist. Our marketing strategy combines online visibility with property signage to attract qualified applicants and minimize vacancy periods.
What maintenance services do you provide for property owners?
We coordinate all maintenance requests through pre-vetted vendors, handling emergency repairs and routine maintenance. Our system ensures timely service completion while maintaining cost controls to protect owner investments.
Can owners use their preferred contractors for property work?
Yes, owners maintain full control over contractor selection. We accommodate owner preferences for service providers while ensuring all vendors meet insurance and licensing requirements for property management compliance.
