Business Details
Your Trusted Property Management Partner
At Indigo Real Estate Services, we have dedicated ourselves to redefining residential living through innovative property management solutions. With over 25 years of experience in the Puget Sound area, our locally owned and operated team combines deep industry expertise with a passion for creating vibrant communities. Our approach prioritizes personalized service, leveraging local insights and institutional knowledge to deliver exceptional results for residents and clients alike. We specialize in managing diverse property types, from affordable housing to luxury apartments, ensuring every community thrives. Our commitment to collaboration, technological advancement, and operational excellence has established us as a trusted partner in property management.By focusing on the details that matter most to residents, we consistently achieve high satisfaction rates and long-term client partnerships. Our team of seasoned professionals brings decades of collective experience in lease-up strategies, property transitions, and maintenance operations. Through strategic marketing and financial stewardship, we maximize asset value while maintaining a strong emphasis on community engagement. Our forward-thinking mindset and dedication to continuous improvement position us as leaders in the Pacific Northwest real estate market. This combination of local expertise and institutional capabilities enables us to deliver superior outcomes for every property we manage.
Services
Residential Leasing
Lease-Up Services
Property Transitions
Technology Advisory
Maintenance Operations
Digital Marketing
Compliance Management
Financial Reporting
IT Support
Vendor Network
Highlights and features
- We offer 25+ years of property management experience in the Pacific Northwest market
- Our locally owned operation combines institutional expertise with personalized service
- We maintain a 95% resident retention rate through exceptional community management
- Our team includes industry veterans with specialized expertise in lease-up strategies
- We implement cutting-edge technology solutions for property management efficiency
Services
Residential Leasing
Our residential leasing services combine market expertise with personalized approach to maximize occupancy rates. We implement data-driven pricing strategies while maintaining focus on resident satisfaction through seamless move-in experiences and ongoing community engagement. Our team handles all aspects from marketing to lease execution.
Lease-Up Services
Specialized lease-up strategies deliver rapid occupancy for new developments. We employ multi-channel marketing campaigns, virtual tour technology, and targeted outreach to achieve record lease-up times. Our approach includes ongoing market analysis and real-time strategy adjustments for optimal results.
Property Transitions
We facilitate smooth property transitions through comprehensive due diligence and financial analysis. Our process ensures continuity of operations while implementing improvements to enhance property performance. We maintain transparent communication with all stakeholders throughout the transition period.
Technology Advisory
Our technology advisory services integrate innovative solutions for property management efficiency. We implement smart building systems, resident portals, and data analytics tools tailored to each property's needs while ensuring seamless integration with existing infrastructure and operations.
Maintenance Operations
Comprehensive maintenance services ensure property longevity and resident satisfaction. Our licensed technicians provide preventive maintenance programs, emergency repair response, and compliance with safety regulations while maintaining focus on cost-effective operations.
People
Chris McEver
President
Chris leads Indigo's strategic vision with over 25 years in property management, driving innovation and community-focused solutions across Puget Sound and Hawaii markets.
Donna Roberts
Vice President, Operations
Donna oversees daily operations with expertise in institutional property management, ensuring seamless service delivery and operational excellence across Indigo's diverse portfolio.
Landy Bowers
Vice President of Accounting and Finance
Landy manages financial operations with deep expertise in real estate accounting, implementing robust financial controls and reporting systems that support strategic decision-making.
Lehua Shiroma
Vice President of Product
Lehua drives product innovation and technology integration, developing solutions that enhance resident experiences while improving operational efficiency across Indigo's property portfolio.
LaDon Beck
Regional Vice President - Hawai'i
LaDon leads Hawaii operations with regional expertise, building strong community relationships while implementing best practices in property management tailored to the island market.
Questions
Does Indigo work with ground-up or existing assets?
We work with both ground-up developments and existing assets for institutional and family-office clients, offering pre-development planning through lease-up completion.
What residential asset types do you manage?
We manage institutional-grade assets including high-rise, mid-rise, and garden-style communities with various affordable housing overlays.
What is the makeup of your current portfolio?
Our portfolio consists of 45% affordable, 10% affordable senior, 35% conventional, and 10% partially affordable properties across the Pacific Northwest.
What is your typical deal size?
We typically work with class A deals north of 75 units, though we manage properties ranging from 11 to 400+ units successfully.
What services are included in your management agreement?
Our comprehensive agreement includes property management, accounting, marketing, compliance, IT support, and financial reporting services for institutional clients.
