Business Details
50+ Years
experience
Trusted Residential Property Management Services
Founded in 1974, CRM Residential has established itself as a premier third-party property management company dedicated to excellence. Our exclusive focus on third-party management ensures no conflicts of interest, allowing us to prioritize our clients' investments above all else. With over 8,000 apartments under management valued at more than one billion dollars, we leverage 300+ years of combined leadership experience and cutting-edge technology to deliver superior service. Our team holds top industry designations and maintains leadership roles in national organizations, including the National Affordable Housing Management Association. We specialize in managing diverse portfolios spanning affordable housing programs, market-rate communities, and single-family residences across eight states.Our commitment to transparency, proactive risk management, and personalized attention has earned us recognition as an award-winning partner in residential property management. Through dedicated compliance departments, advanced accounting systems, and a culture of responsiveness, we ensure regulatory adherence and operational efficiency. Our growth since the Housing and Community Development Act of 1974 reflects our ability to adapt to evolving industry demands while maintaining our founding principles of integrity and client-centric service.
Services
Property Management
Affordable Housing Programs
Market Rate Communities
Single Family Management
Compliance Services
Details
- Year established: 1974
Highlights and features
- We offer 300+ years of combined leadership experience in property management
- Our exclusive third-party model eliminates conflicts of interest
- We utilize advanced technology for efficient property management
- Our compliance team specializes in federal and state housing programs
- Our leadership holds president positions in national industry associations
Associations and certifications
- Accredited Management Organization
- Certified Property Manager
- Housing Credit Certified Professional
- Specialist in Housing Credit Management
Services
Property Management
We provide comprehensive third-party property management for multi-family communities, market-rate apartments, and single-family residences. Our services include proactive risk reduction, regular reporting, and personalized attention from experienced professionals. With technology-driven systems and 300+ years of combined leadership experience, we ensure optimal property performance and client satisfaction.
Affordable Housing Programs
Our team specializes in managing properties under federal and state affordable housing programs including Low Income Housing Tax Credit, Section 8, and Rural Development. We maintain meticulous compliance through dedicated departments and industry-leading expertise, ensuring regulatory adherence while maximizing operational efficiency for developers and owners.
Market Rate Communities
We manage conventional market-rate multi-family communities with customized strategies for competitive rents, cash flow optimization, and value-add improvements. Our approach combines local market expertise with national best practices to deliver superior returns for property owners across diverse investment horizons.
Compliance Services
Our dedicated compliance department ensures strict adherence to federal, state, and local housing regulations. With specialists in all major affordable housing programs and strong relationships with HUD offices, we mitigate regulatory risks while maintaining operational efficiency for complex housing portfolios.
Single Family Management
We extend our professional management services to non-multi-family apartments and homes in the Atlantic County region. Utilizing advanced technology platforms, we deliver consistent service quality and operational efficiency typically associated with large-scale community management to individual properties.
People
Sam Rotter
President and Chief Executive Officer
With decades of leadership experience, Sam Rotter guides CRM Residential's strategic direction while maintaining our founding commitment to third-party management excellence and client-focused service delivery.
Bernardo Coles
Executive Vice President
Certified Property Manager and NAHP-e designee Bernardo Coles oversees key operations, bringing extensive expertise in managing complex residential portfolios while upholding industry-leading standards.
Michael B. Simmons
CEO Emeritus & Broker of Record
As CEO Emeritus, Michael B. Simmons provides strategic counsel based on his decades of experience shaping property management practices that balance regulatory compliance with operational excellence.
Stephen Grim
Chief Financial Officer
Stephen Grim leads financial operations, leveraging technology and industry partnerships to deliver accurate reporting and data-driven insights that support informed property management decisions.
Monique Strickland
Vice President of Compliance
ARM and HCCP-certified leader Monique Strickland directs our compliance department, ensuring strict adherence to housing regulations while maintaining operational efficiency across diverse property portfolios.
Questions
What types of properties do you manage?
We manage multi-family communities, market-rate apartments, affordable housing developments, and single-family residences across eight states.
Are you a third-party management company?
Yes, we exclusively operate as a third-party management company with no property ownership conflicts of interest.
Which states do you serve?
We provide property management services in New Jersey, Pennsylvania, New York, Maryland, Virginia, Oklahoma, Indiana, Missouri, and the U.S. Virgin Islands.
How do you handle regulatory compliance?
Our dedicated compliance department specializes in federal and state housing programs, maintaining strict adherence through expert staff and industry relationships.
What technology platforms do you use?
We utilize RealPage for property management and accounting, supported by customized systems that enhance operational efficiency and reporting accuracy.
How long have you been in business?
Since our founding in 1974, we've provided property management services while maintaining leadership roles in national housing organizations.
