Who We Are
SentriLock stands at the forefront of real estate technology, empowering brokers, agents, and their clients with innovative solutions for secure access, enhanced client experiences, and seamless real estate transactions. Since 1996, we've proudly served over 1.39 million lockboxes and facilitated countless successful transactions.
Our Mission
Our mission is to unlock possibilities for real estate professionals and their clients by providing cutting-edge technology, exceptional support, and unparalleled industry expertise. We believe in:
- Empowering agents: Providing tools that enhance their productivity, efficiency, and client satisfaction.
- Securing transactions: Ensuring secure access to properties with innovative lockbox and temporary access solutions.
- Streamlining processes: Simplifying showing management, eliminating logistical hurdles, and boosting transaction speed.
Real Estate Lockboxes
Our electronic lockboxes offer secure and reliable access to properties, with features like:
- Flexible temporary access and access by appointment.
- Jaw-dropping customer support.
- Secure and tamper-proof design.
Showing Service
Our comprehensive showing service management solution streamlines the process of scheduling and confirming showings, ensuring:
- Enhanced client experiences.
- Improved communication and transparency.
- Increased showing efficiency and reduced no-shows.
Tailored Solutions for Every Industry
We offer dedicated solutions for several industries, including:
- Residential Real Estate: Empowering agents with tools for seamless client experiences.
- Property Management: Streamlining property access for tenants and vendors.
- Facility Management: Ensuring secure access to commercial properties.
- Emergency Services: Enabling efficient access to emergency responders.
Why Choose SentriLock?
- Industry-leading technology and innovation.
- Exceptional customer support and training.
- Flexible and reliable solutions tailored to diverse needs.
- Strong commitment to security and privacy.
App Performance Issues
Many users have reported numerous issues with the SentriLock app, citing slow performance, fluidity problems, and wasted time. The app's inability to function properly has led to frustration and inconvenience for real estate agents and clients alike.
Customer Service
While some users have praised the customer service provided by SentriLock, others have had negative experiences, including lengthy wait times, unhelpful representatives, and a lack of follow-through on issues.
Product Quality
Several reviewers have expressed disappointment with the quality of the SentriLock product, citing issues with lockboxes malfunctioning, door jams, and wasted time. Some have even reported having to cut off lockboxes due to malfunctions.
Billing Issues
One reviewer reported issues with billing, including double billing and a lack of communication from the company. Another reviewer had their account suspended and was asked to pay a delinquent balance, despite the company's error.
App Design
Some reviewers have criticized the app's design, citing unrealistic short showing windows, phone connectivity issues, and the app's tendency not to pair properly with the lock.
Customer Service Cont
Some users have praised the customer service, but many have had negative experiences, including unhelpful representatives and a lack of follow-through on issues.
Be the first to review SentriLock.
Write a Review
