Your City, Your Lifestyle, Your Home
At Edgewater Real Estate, we pride ourselves on being a local, family-owned company based in the beautiful City of Milwaukee, situated on the shores of Lake Michigan. With over 20 locations scattered around the city, we offer a diverse range of apartment homes that cater to all tastes, personalities, lifestyles, and budgets. Our mission is to provide a home that exceeds your expectations, and we strive to achieve this by providing exceptional service, well-maintained properties, and a unique selection of properties that showcase the beauty of Milwaukee.
Our Services
As a dedicated real estate company, we offer a range of services designed to meet the needs of our tenants and clients. From finding the perfect apartment to navigating the leasing process, we are committed to making the experience as smooth and stress-free as possible. Our services include:
- Apartment Hunting: Whether you're a student, young professional, or family, we have a vast selection of properties to choose from, each offering a unique blend of style, comfort, and amenities.
- Leasing Process: We guide you through the leasing process, ensuring that all necessary documents are completed and signed, and that you have a clear understanding of your lease terms.
- Maintenance and Upkeep: We take pride in maintaining our properties to ensure that they remain safe, clean, and well-maintained for our tenants.
- Pet-Friendly: We understand the importance of our furry friends and welcome pets into our properties, subject to our pet screening process.
Our Selection Criteria
As a responsible landlord, we adhere to strict criteria for tenant selection to ensure that our properties are in good hands. Our criteria include:
- Income Requirements: We verify that tenants have a combined gross monthly income at least three times the amount of rent.
- Credit Score: We require a credit score of 640 or above to ensure responsible financial behavior.
- Criminal Records: We conduct thorough background checks to identify any criminal records or convictions.
- Credit Score Exception: In certain circumstances, we may consider exceptions to our credit score requirements with the presence of a co-signer who meets our credit score requirements.
- Income Verification: We verify income through a combination of pay stubs, bank statements, and tax returns to ensure accurate income reporting.
At Edgewater Real Estate, we strive to provide a positive and hassle-free experience for our tenants. We understand that finding the perfect home can be overwhelming, but with our expertise and dedication, we are confident that you will find your new home with us.
Office Staff and Maintenance Issues
Many reviewers expressed dissatisfaction with the office staff, citing rudeness, unresponsiveness, and lack of concern for tenants' safety and comfort. Some staff members were described as arrogant and demeaning, and one reviewer mentioned being stalked by a former building manager.
Maintenance and Repair Issues
Several reviewers reported issues with maintenance and repairs, including broken elevators, broken windows and appliances, and unchecked mold growth. Some reported that maintenance requests were ignored or deleted, and that maintenance staff were unprofessional and unhelpful.
Lease and Billing Issues
Some reviewers reported issues with their leases, including being denied access to their apartments and being told that they did not understand how leases worked. Others reported problems with billing and refunds, including random charges and delays in receiving security deposits.
Unprofessionalism and Lack of Accountability
Many reviewers expressed frustration with the company's unprofessionalism and lack of accountability. Some reported that staff members failed to show up for meetings, did not return calls or emails, and were unresponsive to concerns.
Positive Experiences
One reviewer reported having a positive experience with the staff, who worked with them to resolve issues quickly and efficiently.
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