Empowering Students to Live Their Best Lives
Our Vision: To empower students with access to exceptional housing that enhances their academic journey at the University of Illinois.
Who We Are
The University Group is a leading provider of student housing solutions in Champaign-Urbana. We proudly manage and maintain a diverse portfolio of apartments and houses, offering a diverse range of options to meet every student's needs. With over 2600 apartments across prime locations, we are committed to providing students with a comfortable, convenient, and enriching living experience.
What We Do
We offer:
1. Spacious and Modern Apartments
- Fully-furnished apartments with private bedrooms and shared or private bathrooms.
- Modern kitchens with energy-efficient appliances.
- Large living spaces for socializing and studying.
- High-speed internet access throughout.
2. Convenient Amenities
- On-site laundry facilities.
- Shared common spaces like study lounges and fitness centers.
- Secure package delivery systems.
- Responsive maintenance and repair services.
3. Seamless Leasing Experience
- Online application and leasing process.
- Flexible lease terms to meet your academic needs.
- Clear communication and responsive staff.
4. Resident Support
- Online resident portal for payments, maintenance requests, and communication.
- 24/7 emergency contact information.
- Responsive customer service team ready to assist you.
5. Excellent Location
- Close proximity to the University of Illinois campus.
- Convenient access to shops, restaurants, and nightlife.
- Easy access to public transportation.
Our Commitment
We understand that choosing the right housing is an important decision for students. We are dedicated to providing exceptional customer service, ensuring a comfortable and enjoyable living experience for all our residents. We are committed to maintaining high standards in property maintenance and responsiveness, making your living experience stress-free and enjoyable.
Overall Impressions
The reviews of Coler Crossing Apartments in Champaign-Urbana, IL, are mixed, with some tenants having positive experiences and others reporting numerous issues. The apartments' management team, CPP, is mentioned in several reviews, with some tenants praising their responsiveness and customer service, while others criticize their practices.
Quality of Living
Several reviewers mention defects in the apartments' maintenance, including malfunctioning appliances, noise issues from thin walls, and pesky squirrels. Some tenants express frustration with the high cost of living in the apartments, citing exorbitant rent and utility bills.
Customer Service
Customer service is a major point of contention, with some reviewers praising the friendly and responsive staff, while others describe experiences of being hung up on or treated inefficiently.
Communication
Some tenants express dissatisfaction with the lack of transparency in pricing and the difficulty of getting information from the management team.
Value
Reviewers criticize the high cost of living in the apartments, with some mentioning the high utility bills and expenses.
Be the first to review Cochrane Premier Properties.
Write a Review
